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Bilingual Health Benefits Advisor (Apply in minutes)

Fidelis Care
Fidelis Care Salary
Fairport, NY Full Time
POSTED ON 1/14/2025
AVAILABLE BEFORE 4/7/2025

You could be the one who changes everything for our 28 million members.Centene is transforming the health of our communities, one person at a time.As a diversified, national organization, you’ll have access to competitivebenefits including a fresh perspective on workplace flexibility.

  • Community Field Based position
  • Covering Monroe county Bilingual EnglishSpanish highly preferred
  • Multiple openings
  • Position Purpose :
  • The Health Benefit Representative (HBR) sells FidelisCare products and services by first identifying membership growthopportunities in an assigned territory and then meeting or exceedingproduction goals by enrolling individuals in the appropriate Fidelis Careproduct. The HBR fully and thoroughly understands and is able to effectivelyexplain, communicate, recommend and enroll individuals into the best productfor their unique needs. In-depth knowledge of all Fidelis Care products,including “metal” products offered through the New York State of Health(NYSOH), Medicaid Managed Care, Child Health Plus, Medicare, MLTC, FIDA andHARP. Ability to answer product feature and benefit questions; compare andcontrast Fidelis Care products and provider network of competing plans inassigned territory.
  • The HBR interacts directly with individuals, first conducting a needs based analysis to better understand and recommend the best product for their unique needs. They educate individuals on healthy lifestyles, preventive care services and assist them through each step of the application and enrollment process.
  • This position may represent Fidelis Care at various community events, marketing sites, and in an individual’s home. By virtue of understanding and serving the individual’s needs, they generate referrals from the individuals they have assisted for other individuals that may benefit from one of Fidelis Care’s products.
  • The successful HBR also builds and establishes relationships within the community in order to find new opportunities and sites in their assigned territory. The HBR may routinely deliver presentations in order to educate and promote Fidelis Care products. This includes presentations to individuals, groups, providers, community based organizations and local businesses leaders.
  • The HBR thoroughly and completely understands and regularly uses the Sales Force CRM as an activity tracking and leadreferral tracking tool, to manage appointments and follow up, manage their calendar and report on activity to their management. They also are fluent and can articulate the QCMI program, are knowledgeable of the provider networks in their territory and have a working knowledge of Fidelis Care’s care management approach.
  • Field Based position - 90% Travel and 10% OfficeHub.
  • Occasional evenings and weekends. Highly Preferred - Bilingual EnglishSpanish highly preferred
  • Health Insurance experience a plus
  • EducationExperience :
  • High School diploma or GED, required. 2 to 5 yearsprior experience in managed care, sales, customer service or relatedexperience preferred. Basic computer skills.
  • Driver’s License required
  • Specific language skills may be required by some plans.Pay Range : $22.36 - $38.07 per hourCentene offers a comprehensive benefits package including : competitive pay,health insurance, 401K and stock purchase plans, tuition reimbursement, paidtime off plus holidays, and a flexible approach to work with remote, hybrid,field or office work schedules. Actual pay will be adjusted based on anindividuals skills, experience, education, and other job-related factorspermitted by law. Total compensation may also include additional forms ofincentives.Centene is an equal opportunity employer that is committed to diversity, andvalues the ways in which we are different. All qualified applicants willreceive consideration for employment without regard to race, color, religion,sex, sexual orientation, gender identity, national origin, disability, veteranstatus, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered inaccordance with the LA County Ordinance and the California Fair Chance Act

Salary : $22 - $38

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