What are the responsibilities and job description for the Community Relations Specialist position at Fidelis Care?
Job Title: Community Relations Specialist
Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility.
Position Purpose:
The Community Relations Specialist is responsible for leading activities to achieve membership/enrollment goals through various means including, but not limited to, marketing projects and new market initiatives, health fairs and community activities, training, member retention activities, sales visibility and business, broker, provider, market, lead generation, vendor outreach and networking opportunities.
- Plans, develops, coordinates, collaborates and conducts events including, but not limited to, meetings, presentations, activities, training, product orientations, focus groups, field marketing events, projects, etc.
- Develops and maintains business relationships and information that will result in opportunities to increase membership/enrollment targets.
- Represents the department at internal and external meetings including, but not limited to, vendor reporting, departmental, cross-functional, community, provider, etc.
- Develops presentations including, but not limited to, sales, broker product training, member retention meetings, new member training, outreach activities, etc.
- Acts as department liaison for market materials, collateral rollouts, inventory, reports, etc.
- Acts as point person on key projects.
- Works with management to develop department workflow policy and procedure documentation for strategy and planning and for reviewing product, collaterals and sales strategies.
- Prospects and initiates opportunities for field marketing events, grassroots lead generation, provider co-op events, other community venues, etc.
- Cordinates with sales team for successful market execution.
- May develop plans to increase "crossover" enrollment.
- May assist in outreach activities.
- Performs other duties as assigned.
- Complies with all policies and standards.
- 60% Community Field based travel and 40% Office/Hub.
Requirements:
- Bilingual English/Spanish
- Sales and Marketing experience
- Community Relations experience
Education/Experience:
Bachelor's Degree in Marketing, Business Administration or related field required.
3 years sales/marketing experience preferably with government products required.
Health insurance or managed care experience preferred.
Compensation:
$54,000.00 - $97,100.00 per year.
About Centene:
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.
Total compensation may also include additional forms of incentives.
Equal Opportunity Employer:
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different.
Salary : $54,000 - $97,100
