What are the responsibilities and job description for the Assistant Branch Manager position at Fidelity Bank, NA?
ASSISTANT BRANCH MANAGER
Job Overview: As the face of Fidelity to our customers, you’ll build relationships by positively representing our products, solutions, and legacy of service. You’ll work in a team environment to engage customers and deliver an exceptional experience at all touch points. At Fidelity, we seek to deliver a level of service unsurpassed by any bank, anywhere, any size. Ready to represent a customer-oriented, community-focused organization? Let’s talk.
The candidate for this position will be responsible for:
- Ensuring delivery of superior customer service by all branch staff
- Leading team to deepen customer relationships through value-add recommendations
- Driving adoption of digital banking services through education and customer interaction
- Ensuring operational and regulatory compliance of the branch
Requirements for the position include:
- Excellent interpersonal, written, and verbal communication skills
- Strong sales and service skills
- A minimum of two years of supervisory experience
- A minimum of two years of banking or financial services experience
- A minimum of one year sales experience
EO/AA Employer: Title VII/Protected Veterans/Disability Status
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
