Director, Product Management

Job Description: The Role Brokerage Business Analysts are pivotal in translating customer and business needs into actionable solutions, partnering with stakeholders and teams to ensure products deliver maximum value. As a Brokerage Business Analyst, you will: Identify and document the needs of customers, stakeholders, and project goals. Create detailed user stories that outline specific functionalities from the end-user’s perspective. Create cross-functional workflows that map the experience and supporting processes. Lead engagement with Legal, Risk, and Compliance. Ensure that the solutions meet the defined requirements. Develop and implement strategies for introducing new products or features. Gauge the effectiveness of solutions and identify areas for improvement. Employs strong story telling skills. Maintain timely communications with leaders, stakeholders, and partners. Provide a deep understanding of how the digital product works. The Expertise and Skills You Bring Bachelor's degree required. 8 years of business analysis experience delivering high value, digital solutions. Client-obsessed with a passion to solve challenges through a data driven approach.

Experience working in an agile team required. An affinity for technology and stay up to date on industry innovations. Ability to break down complex problems into manageable components, synthesizing data-driven insights into clear takeaways to drive informed decision-making. Comfortable with ambiguity and change, and able to quickly adapt and adjust approach to accommodate shifting priorities or new information. Experience in the areas of account maintenance, account opening, and/or money movement, including the processes, regulations, digital platforms, and market trends desirable. Prior experience as a phone associate or back-off associate in our regional center is desired. The Team You will be aligned with the Digital Service Experience product area whose mission is Serving Millions, Moving Billions. Our team is responsible for account opening across all products, money and asset transfers in, out, and across Fidelity, and account level maintenance activities. You will be part of a team that grows our core business, wins customers of the future, and scales our growth. Certifications: Category: Product Management Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation please contact the following: For roles based in the US: Contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 2 For roles based in Ireland: Contact AccommodationsIreland@fmr.com For roles based in Germany: Contact Accommodationsgermany@fmr.com Fidelity Privacy Policy