What are the responsibilities and job description for the BMW Client Advisor position at Fidelity Dealer Services?
BMW of Bloomfield is looking for motivated individuals to serve as an BMW Automotive Sales Client Advisor. As a Client Advisor, you will assist guests through every stage of their automobile shopping and buying experience and develop life-long relationships. This is an excellent opportunity to join the largest selling luxury automobile brand in the US. All levels of experience are welcome to apply. If you are an outgoing and enthusiastic person who enjoys positive personal interaction with others, we want to speak with you.
Responsibilities
- Follow up on sales leads through scheduled communication activity
- Develop rapport with clients and perspective clients while performing a needs-based assessment and present relevant products
- Conduct walk-arounds, both virtual and in-person, and demonstrate features and benefits
- Assist clients with vehicle selection
- Negotiate vehicle pricing, financing, accessories and other products
- Use proven techniques to close the sale
- Provide an excellent delivery experience while ensuring client understands operating features, warranty and service process
- Perform Sales to Service Hand-off and assist in client's service needs as required
- Follow-up with all clients and prospective clients as scheduled to create and maintain long term relationships
- Develop and maintain strong product knowledge
- Continuously review current and future vehicle inventory to match prospective clients with relevant vehicles
- Develop short and long-term sales goals
Personal Attributes
The successful Client Advisor will have:
- Positive outlook and attitude, looking for opportunity in all situations
- Engaging and enthusiastic personality
- Ability to empathize and respond objectively to the other's needs and emotions
- Ability to focus on the task at hand while acting with their long-term goals in mind
- Ability to maintain an appropriate sense of urgency and responsibility for their own success
- Ability to work leads and prospects with patience and persistence while focusing on long-term results
- Competitive nature with the ability to enjoy the team's success as well as their own
- Independent drive to succeed at whatever they put their mind to
- Ability to follow direction from Sales Management Team
Qualifications
- Must have clean and excellent driving record
- Excellent communication skills
- Proficient with various computer apps including Microsoft Outlook, Word, Excel, and Social Media
- Professional appearance integrity
- Previous sales or retail experience is a plus
- Authorized to work in the United States
- Must pass pre-employment driving, background and drug screening
Benefits
- Strong market potential
- Generous commission-based pay-plan
- Paid time off
- Excellent Medical and Dental plans with generous company participation
- 401K Plan with company match
- Stock Purchase Plan
- Available disability and life insurance Company particapation
- Opportunity to develop long term personal and career goals
- Long term job security
- Growth opportunities - we promote from within
Key Words
Account Executive, Account Manager, Commissioned Sales, Auto Sales, Car Sales, Automotive Sales, Sales Consultant, Sales Management, Auto Business, Operations Management, Retail Sales, BMW, MINI, Volkswagen, Lexus, Toyota, Subaru, Honda, Porsche, Audi, Tesla, Nissan, Kia, Hyundai, Mercedes-Benz, Fiat, Smart, Alfa Romeo, Ford, Chevrolet, Chevy, Dodge, Ram, Jeep, Chrysler, Customer Service, Concierge, Hospitality, Travel, Call Center.
