What are the responsibilities and job description for the Claims Examiner position at Fidelity & Guaranty Life Insurance Company?
Job Description
Job Description
Job Summary
This position is primarily responsible for the adjudication of incontestable life and annuity claims and handling inbound claims calls with service excellence and efficiency. This position has no supervisory responsibilities.
Duties and Responsibilities
- Adjudicate incontestable life and annuity claims for payment or denial.
- Communicate professionally with claimants, agents, attorneys, vendors, customer service representatives, investigators, law enforcement officials, and medical providers to ensure the prompt handling of claims, to keep interested parties apprised of the status of claim investigations, and to explain claim decisions
- Process payment and denial of claims.
- Maintain claim registers for accurate financial reporting of pending, paid, and denied claims. Assists in generating department metrics and reports.
- Maintain complete and accurate documentation of claim files.
Experience and Education Requirements
Knowledge, Skills & Abilities
Other Requirements :
LI-MH1
LI-Remote
Additional Information
Work Environments
F&G believes in an employee-centric flexible environment, which is why we offer the ability for in-office, hybrid and remote work arrangements. During the hiring process, you'll work with your leader to decide what works best for your role.
F&G complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities, unless such accommodation would cause an undue hardship for F&G. If reasonable accommodation is needed to participate in the job application or interview process, please contact talentacquisition@fglife.com.
Join our employee-centric hybrid work environment : F&G Careers
About F&G
Since 1959, Fidelity & Guaranty Life Insurance Company (F&G) has offered annuity and life insurance products to those who are seeking security in retirement and protection during life's unexpected events.
As a national Top Workplace1, an Iowa Top Workplace2 and a proud equal opportunity employer, F&G team members are empowered, collaborative, dynamic and authentic. We believe that by embracing these values, we will continue to build and strengthen the company while continuing to be a great place to work.
1 Top Workplaces USA 2022 – 2023
2 Des Moines Register Top Workplaces 2018 – 2022
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