What are the responsibilities and job description for the PCH Program Specialist- FT Dayton, Ohio position at Fidelity Health Care?
Premier Community Health Program Specialist
Position information
Title: Premier Community Health Program Specialist
Facility: Fidelity Health Care
Accounting Unit Name: Administrative
Job Reports to: Premier Community Health Manager
Premier Health Mission, Vision, and Values
The Premier Health Mission
We will build healthier communities with others who share our commitment to provide high-quality, cost-competitive health care services.
The Premier Health Vision
To inspire better health
The Premier Health Values
§ RESPECT each person’s dignity.
§ Act with INTEGRITY to do the right thing in all aspects of our responsibilities.
§ Serve with COMPASSION that embraces each individual’s concerns and hopes.
§ Commit to EXCELLENCE as measured to the highest level of performance.
Position Summary
General Summary/Responsibilities:
The Premier Community Health Program Specialist position within Premier Community Health entails a broad range of responsibilities. This position is the point person for coordinating and booking events for PCH and maintaining open lines of communication with clients from the initial contact through event follow-up. This is a multi-faceted role involving excellent interpersonal and communication skills, verbal and written. Daily use of the database, analytics platform and other computer programs are essential for this role, so proficient computer skills are a necessity.
Qualifications
Education
Minimum Level of Education Required: High School completion / GED
Additional requirements:
§ Type of degree: N/A
§ Area of study or major: N/A
§ Preferred educational qualifications: Associates Degree
§ Position specific testing requirement: Office Applications proficiency
Licensure/Certification/Registration
§ N/A
Experience
Minimum Level of Experience Required: 1 - 3 years of job-related experience
Prior job title or occupational experience: N/A
Prior specific functional responsibilities: N/A
Preferred experience: N/A
Other experience requirements: Must be proficient in Microsoft Suite including – Outlook, Word, Forms and Excel; Access knowledge highly desirable. Willing to learn new analytics software.
Knowledge/Skills
§ Excellent customer service and interpersonal skills.
§ Excellent written communication and presentation skills.
§ Must be able to pay attention to detail.
§ Be action oriented, compassionate, composed, creative, customer focused and able to accept changing priorities.
§ Be capable of multi-tasking; may have several different ongoing projects.
§ Strong people skills, reliability, professionalism and the ability to work under pressure.
§ Demonstrate problem solving and decision-making skills.
§ Experience using software applications to create and edit correspondence, reports, workbooks, documents, and presentations.
§ Schedule and coordinate events, conference calls (teleconferences and video conferencing), and meetings
§ Anticipate scheduling problems and independently resolves scheduling conflicts.
§ Must be able to work independently, but also with a team.
§ Reliable transportation, accurate contact information and a valid Ohio driver’s license.
§ Healthcare background desirable.
§ Ability to lift 10-15 pounds.
