What are the responsibilities and job description for the Food Runner position at Fidelity Hotel?
CLUB ROOM is hiring for a FOOD RUNNER
Fidelity Hotel is an adaptive reuse project located at 1940 E. 6th Street in the historic 103-year-old Baker Building. Fidelity Hotel has 97 guest rooms & suites, each with tailored amenities, custom-designed furniture, and thoughtfully curated art. The property features a full-service upscale restaurant and bar, Club Room. The property also features event & meeting spaces and a private dining room. Fidelity Hotel is an homage to Cleveland’s long-standing ideals. Our unwavering dedication to the city's soul is expressed through the design, brand, art, amenities, and community programs - all carefully selected to be additive to and reflective of the innovation & creativity that makes Cleveland so special
What you'll do:
- Maintain product knowledge to ensure the accuracy of recipes and notify guests of ingredients
- Maintain product allergen knowledge and pay close attention to ensure accuracy and proper communication of dishes with allergen alerts
- Prepare tables for meals, including setting up items such as linens, silverware, and glassware
- Serve food or beverages to guests and prepare or serve specialty dishes at tables as required
- Verify that guests have proper dishware and utensils needed for the course upon delivery of food
- Provide clear communication between front and back of house staff
- Remove dishes and glassware from tables or counters and take them to the kitchen for cleaning
- Clean tables or counters after guests have finished dining as needed
- Stock area with dining supplies such as plates, utensils, glassware, and linens
- Ensure immediate response is given to guest comments and concerns; inform immediate supervisor and apply corrective measures when necessary
Who you are:
- You have a High School Diploma or General Education Degree (GED).
- 6 months of related experience in the hospitality industry preferred.
- You have state-issued food handling certification as required.
- You can speak, read, write, and understand the primary language(s) of the workplace.
- You can read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- You can speak effectively before guests and groups of co-workers.
BENEFITS
We are proud to offer competitive wages and the following benefits for full-time employees:
- Up to 3 weeks of paid time off annually
- 50% off discount at most New Waterloo restaurants
- Health, vision dental benefits
- 401K matching
- Paid holidays
- Volunteer pay
- Tuition reimbursement
- Referral bonuses
- Discounts at our shops, hotels local partnerships
ABOUT NEW WATERLOO
New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provides the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses.
New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will be accepting applications on an ongoing basis until a candidate is selected for this role.
