2023 Undergraduate Full-Time - Fidelity YOU (Albuquerque)

Job Description:

The Fidelity YOU Program is an entry-level, 24 month onboarding experience crafted to prepare individuals for a career in operations. Participants are placed in a role within our diverse global financial operations organization to start their journey in operations. This role will participate in a 2-week onboarding cohort experience designed to accelerate their understanding of financial services and our global operations community.

Upon completion of the robust 2 week on-boarding experience, participants begin training for their full-time role and come together monthly with their cohort for business unit networking and live global learning sessions focused on building skills and capabilities.

Fidelity YOU is crafted to support recent graduates in their assimilation to our culture and provides numerous opportunities throughout the 24 month experience for networking, relationship building and accelerated learning. The program meets the learner where they are and provides experiences for associates to learn and apply their newly developed skills in a safe cohort environment. The program experience provides associates with the tools and resources needed to build a robust career in operations.

The Skills You Bring

• Recent completion of an associates degree
• Recent completion or in current pursuit of a bachelor’s degree 
• Strong interest in Financial Services
• The ability to interpret sophisticated client requests and communicate clearly
• Outstanding problem-solving ability and analytical skills
• Ability to work independently and in a team environment
• Passionate about learning new skills

Program Highlights

The following business areas participate in the program. You will be hired into your full time role on day 1 and participate in Fidelity YOU’s 2 week on boarding. Post onboarding, the cohort will come together for 4 hours monthly for 24 months – providing ongoing opportunities to accelerate your skill development and expand your network across our operations community - all in support of helping you build a career in operations.

• Operations and Services Group (OSG) (Albuquerque/Jersey City/ Smithfield/Westlake): provides back-office support functions for a registered broker dealer that provides systems support, operational services, information management and financial products to retail and institutional customers worldwide.  This includes responding to inbound calls, performing trade execution, and acting as a client advocate throughout the Fidelity organization.
• Client Experience (CE) (Jersey City/ Smithfield/ Westlake): provides service and operational support to clients including addressing client inquiries regarding: Transfer of Assets, New Accounts, and Money Movement. The Client Experience organization is committed to delivering innovative client experience solutions across our platforms, products and services.
• Fidelity Fund and Investment Operations (FFIO) (Merrimack/Westlake): provides accounting and investment management support services to Fidelity businesses and mutual fund shareholders. The mission of FFIO is to deliver exceptional investment services. In this group, participants will shadow roles through four groups within FFIO including fund accounting, data management, trade processing, and regulatory reporting.
• Fidelity Capital Markets (FCM)(Boston): provides critical brokerage capabilities as a utility for Fidelity’s channels and customers, as well to the external institutional clients. FCM’s mission is to provide innovative brokerage solutions through technology, transparency, and innovation to meet the needs of the clients.
• Healthcare Operations (Westlake): delivers the best service levels in the industry; customer focused and provides the right solutions to enable employees to make informed decisions about their health care benefits.

The Value You Deliver

• Relationship building opportunities with numerous teams within Fidelity to service our clients while supporting divisional business needs with a “client first” mentality
• Delivering accurate results quickly and efficiently applying effective time management skills.
• Driving innovation through curiosity and comprehensive understanding of business processes and challenges.
• Supporting clients using various problem-solving techniques and ensuring quality of service.
• Maintaining a consistent daily workflow, gaining industry knowledge and building professional skills

Our Commitment to You

• Student loan assistance and tuition reimbursement for eligible employees
• Up to 23 days of paid time off per calendar year (based on years of service) plus 8 paid Federal holidays
• Opportunities to volunteer and give to your local community during work hours
• Workplace wellness initiatives, weekly meditation calls, and company subsidized balanced meal options at onsite cafeterias
• To learn about additional benefits, click: https://jobs.fidelity.com/benefits/​

Fidelity Investments is an equal opportunity employer.

Please see below for the salary range for work locations in Colorado only:

Please see below for the salary range for work locations in New York City, Westchester County, NY and Jersey City, NJ only:

Please see below for the salary range for work locations in California only:

Please see below for the salary range for work locations in Washington only:

Certifications:

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a Best Place to Work in 2023. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working”. Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 3.