Principal Site Reliability Engineer

Job Description:

Position Description:

Delivers services at high scale, high availability with resilience by using automation and Infrastructure Code. Builds reliability into ecosystem by applying best practices in Resiliency Engineering, Automation, Observability, and Chaos Testing. Manages systems using infrastructure as code tools (IAM, ARM, Terraform, and Chef). Utilizes modern monitoring tools (Datadog, Prometheus, and Splunk). Automates with various scripting languages – Python and Shell scripting. Helps teams scale through production insights, operational automation, developer guidance, real-time metrics, and automation.

Primary Responsibilities:

• Performs Instrumentation with systems skills on building and operating, monitoring, logging, and alerting services of distributed systems at scale.
• Maintains scalability and resiliency in complex environments.
• Implements advanced observability practices and techniques at scale.
• Triages and executes root cause analysis.
• Manages and interprets large datasets using query languages and visualization tools.
• Communicates with both technical and non-technical audiences.
• Presents new software, methods and practices to developers.
• Works with a variety of individuals and groups in a constructive and collaborative manner; and builds and maintains effective relationships.
• Applies Cloud Computing and DevOps concepts including continuous integration and continuous delivery (CI/CD) pipelines in system and infrastructure maintenance.

Education and Experience:

Bachelor’s degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Systems, Mathematics, Physics, or a closely related field and five (5) years of experience as a Principal Site Reliability Engineer (or closely related occupation) designing, building, deploying, and maintaining infrastructure and applications in Cloud providers – Amazon Web Services (AWS) and Azure.

Or, alternatively, Master’s degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Systems, Mathematics, Physics, or a closely related field and three (3) years of experience as a Principal Site Reliability Engineer (or closely related occupation) designing, building, deploying, and maintaining infrastructure and applications in Cloud providers – Amazon Web Services (AWS) and Azure.

Skills and Knowledge:

Candidate must also possess:

• Demonstrated Expertise (“DE”) designing, building, and deploying the open-source Envoy Gateway Infrastructure as an Edge and Internal Gateway to Kubernetes platform running in on-premises and public Cloud ensuring robust and scalable solutions for diverse deployment scenarios.
• DE implementing end-to-end CI/CD pipelines in automated testing and deployment processes, including building efficient and reliable software delivery pipeline incorporating industry-leading security best practices throughout the development and deployment lifecycle.
• DE automating infrastructure provisioning and configuration through Terraform for diverse Cloud platforms, including AWS, AWS GovCloud, and OCI; and applying Infrastructure as Code (IaC) principles using tools (Ansible, Chef, and Puppet) to enhance efficiency and maintainability.
• DE setting up comprehensive monitoring and logging solutions using observability tools (Datadog, Splunk, and ELK) to track system performance and proactively identify issues through log analysis and troubleshooting; implementing tracing mechanisms and providing detailed view of API request flows for effective debugging, performance optimization, and API communication.

#PE1M2

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.