What are the responsibilities and job description for the Manager, Inbound Treasury position at Fidelity Investments Institutional Operations Company LLC?
Job Description: The Role Do you thrive on continuous improvement, customer service and team development? Then apply to be a Manager at Fidelity Investments! In this role you will be part of Fidelity’s Inbound Treasury business unit leading a team which supports timely processing of monetary transactions for Fidelity internal and external clients. The Inbound Treasury team provides check processing services across various channels and supports Fidelity’s growth with high quality, cost effective and innovative service solutions through talented associates and processing expertise. This position is critical to ensure the timely processing of monetary transactions for Fidelity clients. The Manager will have the responsibility to continually improve services through effective coaching and development. This individual will provide line management of day-to-day operations and staff, assuring adherence to prescribed levels of productivity, accuracy, customer service, compliance and controls. The Expertise and Skills You Bring Minimum 2 years of experience in an operations or banking environment Minimum 4 years of management experience Bachelor's degree or equivalent work experience You have proven leadership skills You have a business and technical understanding of operations or processing You have experience managing across multiple sites Your excellent oral and written communication skills You have exceptional interpersonal and teamwork skills Note: Fidelity is not providing immigration sponsorship for this position The Team Inbound processing provides imaging, data entry, correspondence and check deposit services for several Fidelity business units. Our knowledgeable team and comprehensive solutions focus on quality, risk mitigation and end to end operational efficiency strengthening Fidelity’s ability to provide a superior customer experience. Establishing and executing plans and setting clear goals that drive efficiency, innovation, and sustainable delivery of quality, cost, and service delivery goals Proactively identifying, prioritizing, and driving opportunities to improve the business Setting direction by translating the broader organization's business plan and aligning resources to execute the plan Attracting, developing, and retaining a high performing team Driving results by creating a climate of respect, open collaboration and teamwork Certifications: Category: Operations Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation please contact the following: For roles based in the US: Contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 2 For roles based in Ireland: Contact AccommodationsIreland@fmr.com For roles based in Germany: Contact Accommodationsgermany@fmr.com Fidelity Privacy Policy
