What are the responsibilities and job description for the Director, Analytics - Stock Plan Services position at Fidelity Investments?
Job Description :
- Please note that candidates may be considered for either the Sr. Manager or Director level depending on qualifications and experience.
The Team
Our team in the Stock Plan Services (SPS) organization is passionate about generating insights that help drive strategic decisions to improve business performance within equity compensation. Come join a group of high-performing analytics associates and help teams uncover key insights that empower the creation of the best customer experiences in the Financial Services industry.
The Purpose of This Role
As part of our team, you will collaborate with a team of passionate and hardworking analytics professionals to drive value across the business. The team's focus is to understand Plan Sponsor and Participant behaviors to help improve the overall experience of both audiences.
The Director, Analytics role on the Data-Driven Insights team will be a lead resource in the development of in-depth analyses and value-added reporting within SPS. You will work with business partners to generate insights employing multiple techniques : customer analytics (e.g., mine customer databases to understand customer audiences, uncover hidden patterns and inform targeting), digital analytics, cross-channel analytics (phone, web, branch), and experimentation. In addition, as a member the Data-Driven Insights team, you will be part of the team responsible for maintaining / developing best-in-class analytical and research expertise, developing standards, and scaling self-serve data analytics, testing and experimentation approaches.
The Expertise You Have
The Skills You Bring / Responsibilities include, but are not limited to :
Note : Fidelity will not provide immigration sponsorship for this position.
The Value You Deliver
Certifications : Category :
Business Analytics and Insights
Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.
