What are the responsibilities and job description for the Facilities and Hospitality Manager position at Fidelity TalentSource?
Role Description
The Facilities and Hospitality Manager role involves managing facilities and hospitality operations to ensure exceptional customer experiences for Fidelity associates. This includes ensuring the local site meets quality standards, identifying and resolving issues, and implementing building safety plans.
Responsibilities
- Support the implementation of initiatives, processes, and strategy to further guest and associate experience.
- Provide cross-functional support for the broader workspace experience team (Facilities, Amenities, Security, On-Site Tech Support, Associate Experience).
- Maintain physical requirements including walking through buildings and occasionally performing light-duty activity such as moving IT equipment.
What We Are Looking For
- A highly skilled professional with a proven track record in hospitality and customer service.
- Experience within the Financial Services industry is also valued.
- Ability to demonstrate integrity, dependability, responsibility, accountability, self-awareness, and work ethic.
