What are the responsibilities and job description for the Director, Fraud Prevention & Detection position at Fidelity Workplace Investing LLC?
Job Description: The Role Are you an inquisitive, hard-working leader focused on driving operational improvements through innovation, new skills/capabilities, and critical initiatives? The Fraud Prevention & Detection Director is a meaningful leadership role that will enhance and establish controls, participate in strategic projects, and engage in daily operational activities focused on fraud and other significant events impacting our clients. The director will work collaboratively with leadership from other operations and demonstrate data analytics and problem-solving abilities to identify servicing issues requiring research, correction, and strategic recommendations to help prevent recurrence in the future. In addition, this role will review critical high risk business functions with an eye towards proactive identification of risk and improvement of our monitoring routines. The Expertise and Skills You Bring Bachelor's degree required; advanced degree preferred 10 years proven experience in banking or financial investments evaluating, designing, and improving controls (i.e., fraud prevention, audit, risk, or quality management) Subject matter expertise in fraud, including implementation of fraud detection strategies, tools, and processes Highly motivated self-starter, with the ability to work on multiple tasks and handle shifting team priorities Ability to communicate clearly, concisely, and impactfully Experience in designing monitoring routines, dashboards, and other reports Understanding of risks and controls Proven process/operational evaluation experience Ability to quickly understand sophisticated operations and processes Well versed in data analytics capabilities and tools (e.g., Excel, PowerPoint, Tableau) Ability to recommend process improvements based on operational reviews and data-driven insights Ability to facilitate meetings with various audiences to influence decisions and document outcomes The Team The Anomaly Prevention & Detection team was recently formed to safeguard the integrity and trust of our organization by proactively identifying, mitigating, and preventing fraud and other impactful risks through innovation, data-driven insights, and ethical practices. Our primary work products include process evaluation, data analysis, daily monitoring, and solution implementation with the intent of uncovering and addressing potential, and existing, fraudulent activity. Our goals include flexible and quick response to operational concerns and insertion of controls and capabilities to prevent them from reoccurring. We strive to build a secure environment where customers, employees, and partners can thrive, ensuring compliance and preserving our reputation. Certifications: Category: Risk Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation please contact the following: For roles based in the US: Contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 2 For roles based in Ireland: Contact AccommodationsIreland@fmr.com For roles based in Germany: Contact Accommodationsgermany@fmr.com Fidelity Privacy Policy