What are the responsibilities and job description for the Senior Product Manager, Network Quality position at Field Nation?
Who we are : Field Nation brings companies and service professionals together through an integrated, easy-to-use platform. We support businesses looking to grow their service offerings while also empowering technicians to leverage their skills on their own terms. Our mission is to help the service delivery industry do great work, and we live that mission by doing great work for the companies and service professionals that depend on us.
Increase your chances of an interview by reading the following overview of this role before making an application.
Why this role is important to Field Nation : The Senior Product Manager, Network Quality role will own Marketplace Quality within our platform. In this role, you will lead efforts to establish a clear and trusted definition of quality across the marketplace, launch key initiatives to improve provider quality, and ensure a thriving network of providers capable of meeting demand. You will drive critical programs and product investments, including tools and incentives to help Providers monitor and improve their quality, as well as tools to monitor and optimize marketplace network quality. What you'll get to do :
- Own and enhance the Marketplace Quality systems to ensure Buyers consistently have access to enough qualified Providers in every market.
- Lead customer research initiatives with your design counterparts to gather qualitative feedback and identify opportunities to introduce and enhance tools and incentives to help Providers monitor and improve their quality.
- Build dashboards and analyze key data for marketplace quality, to uncover insights that will inform feature work.
- Design, plan, and execute experiments to drive quality improvements throughout the marketplace.
- Collaborate closely with cross-functional teams—engineering, design, data science, and operations—to deliver feature improvements that elevate user experience and marketplace efficiency.
- Partner with the data and network operations team to refine our Marketplace Quality framework.
- Develop and communicate a clear roadmap for marketplace quality improvements, prioritizing initiatives based on customer impact, business value, and implementation feasibility.
- Act as the primary advocate for marketplace quality standards within Field Nation, ensuring that all teams understand and are aligned with goals for marketplace trust, reliability, and performance.
You might be a good fit if you have :
Why we think you'll love it here :
142,000 - $167,000 a yearAt Field Nation, we share the value of transparency and enable this during our recruiting process. We believe it’s important to share the compensation range to best understand the full opportunity of a role! We select our initial range based on reliable compensation survey data. Other factors we consider in setting the specific pay for an individual will generally include, among other things, experience, specialized skills, work location, and internal equity to provide competitive offers. Additionally, every role is eligible for variable pay dependent on the position. As an agile and growing organization, the business needs may change. This may result in us hiring someone with less or more experience than the job description states. If that does happen, we will communicate the updated salary range and the new role to you as a candidate. The range stated below is a starting point of the compensation conversation, we’d like to hear what your compensation expectations are too!
Base Salary Range | Minnesota or other Zone 3 | $142,000 - 167,000 Come as you are : At Field Nation, we believe work is about more than checking the right boxes. If you don’t meet 100% of the requirements for this role, but still feel you’d be a good fit, we want to hear from you! We review all applications and may even have another open position where you are the perfect fit.
Field Nation offers a flexible, highly collaborative, hybrid work environment. We are looking for people to join our high performance culture in the states of WA, OR, AZ, UT, CO, TX, NE, KS, MN, WI, IL, IN, MI, OH, KY, VA, NC, SC, GA FL.
Employment is contingent on passing a pre-employment background check. Your written consent will be obtained prior to a background check being performed.
J-18808-Ljbffr
Salary : $142,000
