Food Expeditor/Barista

 

The Barista/Expo position at Fielding’ s River Oaks is a key element in creating positive, memorable guest experience.  The position primary focus is: 1) Make coffee and non-alcohol beverages per the ticket. 2) Organize and deliver food to the tables according to seat number (Pivot point system). 3) Ring to-go food and deliver within the Novel building.  Other tasks apply from time to time such as organizing, cleaning, restocking etc.

 

Essential Duties but not limited to: 

 

Ø  Maintain a positive attitude in high stress situations 

 

Ø  Make coffee and other non-alcoholic beverages to 

standard and expectation, ready for service 

 

Ø  Have strong core menu food knowledge 

 

Ø  Pack to-go orders to expectation 

 

Ø  Be able to use the LAVU POS to ring food for to-go 

Orders 

 

Ø  Deliver food and beverages to the guest table using 

the Pivot Point System 

 

Ø  Posses a valid state Food Handlers License.  

Fielding’s will provide training as needed 

 

Ø  Handle food and beverage in accordance with 

State and County food handler regulations 

Ø  Present a professional, positive, well kempt, well 

groomed appearance to standard 

 

Ø  Be able to read food and beverage tickets 

 

Ø  Be able to communicate with others in a positive 

manner 

 

Ø  Work with the kitchen and service team to get 

the right food and beverage to the right guest using the Pivot point system (no food auction) 

 

 

Competencies & Qualifications: 

Ø  To make all coffees and beverages using equipment to stated recipes using stated procedures 

 

Ø  Be able to handle hot and beverage plates safely 

 

Ø  Have a true happy disposition 

 

Ø  Bi-lingual a plus 

 

Ø  Like highly fluid situations 

 

Ø  Be able to think on your feet quickly 

 

Ø  Demonstrate interest and share knowledge of food 

 

Ø  Able to lift and carry 25 pounds 

 

Ø  Able to follow directions 

 

Ø  Develop rapport with food expert to understand the full range of Fielding’s products and services 

 

Ø  Consistently search ways to improve and promote a high level of guest service 

 

Ø  Review and discuss guest and Partner feedback 

 

Ø  Treat guests and Partners with respect 

 

Ø  Provide a risk free and safe working environment and experience 

 

Ø  Apply accurate logic and common sense in decisions making or solving problems 

 

Ø  Seek help and resources to achieve goals and objectives 

 

Ø  Stay focused and detailed oriented while on duty and work through distractions 

 

Ø   Able to identify, prioritize activities and modify work routines to eliminate wasted efforts 

 

Ø  Follow guidelines and rules of Fielding’s culinary group 

 

Ø  Speak clearly and logically to be understood and get the point across when communicating 

 

Ø  Ability to read and interpret documents, operating and maintenance instructions and procedure manual