What are the responsibilities and job description for the Assistant Manager position at Fiery Crab?
We are looking for an assistant manager to join our team! Assistant manager's duties include supervising employees during day-to-day tasks, providing customer support in escalated situations, and managing the overall workflow of a workplace.
Assistant Manager Duties and Responsibilities
While there are many duties and responsibilities for an Assistant Manager, some include:
- Schedule and coordinate meetings.
- Conduct employee performance reviews.
- Develop good customer relationships.
- Participate in recruitment and dismissal processes.
- Smooth out problems within the workplace.
- Address employee and customer concerns.
- Develop strategies for better workplace efficiency and goal achievement.
- Email and phone correspondence.
- Liaise between managers, customers, and employees.
- Provide direction to staff.
- Monitor spending patterns and budget.
- Fill in for General Manager (GM) in times of absence. Make executive decisions, hold meetings and provide accountability.
Assistant Manager Skill and Qualification:
- Excellent verbal communication, and the ability to convey important information clearly and effectively
- Strong leadership and initiative
- Excellent delegator and mediator
- People person, able to provide excellent customer service
- Quick decision-making and problem-solving abilities
- Excellent time management
- Responsible, goal-oriented, and organized
- Strong attention to detail and ability to multitask
- Confident, proactive, and willing to take on workplace challenges
- Great listening skills and ability to take direction from individuals in higher-level positions
- Likable by most and able to motivate others
