Junior Agency Operations Specialist

About Us:

Fiesta Franchise Corporation is a leading provider of insurance and financial services, offering innovative solutions to meet the needs of our customers. We work with a strong network of franchisees and carriers to deliver high-quality insurance products and exceptional customer service.

Job Overview:

We are seeking a Junior Agency Operations Specialist to support the daily operations of our agency network. This role will focus on facilitating carrier appointments, maintaining underwriting guidelines, and ensuring compliance with carrier and company policies. The ideal candidate is detail-oriented, organized, and eager to learn about the insurance industry.

Key Responsibilities: Carrier Appointments & Relationship Management

· Assist in the processing of new carrier appointments for franchise agencies, ensuring all required documentation is complete.

· Maintain up-to-date records of carrier appointments and login credentials.

· Serve as a liaison between franchise agencies and carriers, addressing questions and resolving appointment-related issues.

· Assist in the maintenance of login credentials for franchise agencies.

Underwriting Guidelines & Compliance

· Support the implementation and communication of carrier underwriting guidelines to franchise agencies by maintaining the franchise database for information.

· Keep agencies informed about changes in carrier policies, rate structures, and product offerings.

Operational Support

· Provide administrative support for agency operations, including data entry and carrier documentation.

· Assist with internal database audits and quality data retention processes.

· Work with internal teams to streamline operational workflows and enhance efficiency.

Qualifications & Skills:

· Strong attention to detail and ability to manage multiple tasks simultaneously.

· Excellent verbal and written communication skills.

· Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with agency management systems.

· Ability to work independently and collaborate with cross-functional teams.

· Basic knowledge of insurance carrier appointments and underwriting principles is a plus.

What We Offer:

· Competitive pay and benefits package.

· Career development and training opportunities.

· A collaborative and supportive work environment.

· Growth opportunities within the company.

If you’re eager to kickstart your career in insurance operations and be part of a dynamic team, we’d love to hear from you!

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Administration: 1 year (Required)
• Operations: 1 year (Required)

Language:

• English (Required)

Ability to Commute:

• Las Vegas, NV 89128 (Required)

Work Location: In person

Salary : $17 - $19