What are the responsibilities and job description for the Manager, Dressing & Signage, FIFA World Cup 2026 - West position at FIFA World Cup 2026™ - Canada, Mexico and the United States?
Department: Tournament and Venue Operations
Location: Los Angeles
Sitting within the Operations Department (alongside Fan Operations, Venue Management, Team Services, Media Operations, Broadcast Operations and Competition Management), Dressing and Signage aims to deliver the most outstanding look and feel project in event history.
The successful candidate will be responsible for directly overseeing the dressing implementation at three FIFA World Cup 2026 stadiums and for the onsite delivery of dressing and signage for one stadium at the FIFA Club World Cup. They will ensure that key project deliverables and deadlines are met within their cluster and will be required to input into strategic project decisions taken by senior members of the team. They will oversee contracted provider operations within their cluster, ensuring that all are managed successfully and efficiently while monitoring budgetary spend within agreed limits. They will ensure that precedents and strategic directives from the Head of Dressing and Signage and Senior Dressing and Signage Manager are followed as required by the members of the team. The role will collaborate closely with other Cluster Stadium Dressing Managers to maximise creativity and ensure consistency across all stadiums, along with day to day to contact with the other Cluster Managers and Managers within the Dressing and Signage USA West Team
THE POSITION
Reporting to the Head of Dressing and Signage with day-to-day oversight from the Senior Dressing and Signage Manager, the Stadium Dressing Cluster Manager (USA West) will be a fundamental member of the team responsible for delivering the Dressing and Signage project for the FIFA Club World Cup 2025 and FIFA World Cup 2026.
The main responsibilities of the Stadium Dressing Cluster Manager for the FIFA Club World Cup 2025 and FIFA World Cup 2026 include:
• Contributing to the delivery of a world class dressing and signage project for all target groups attending matches of the FIFA Club World Cup 2025 and FIFA World Cup 2026.
• Overseeing the turnkey planning and delivery of stadium dressing at three stadiums at the FIFA World Cup 2026 and the delivery of dressing and signage at one FIFA Club World Cup venue.
• Event time management of dressing and signage activities at some non-competion venues local to the allocated host cities.
• Collaborating with the other Stadium Dressing Cluster Managers and ensuring that precedents are followed to guarantee consistency across all tournament stadiums.
• Working closely with the Non-Competion Dressing Cluster Managers and the Wayfinding and Signage Cluster Managers as well as other USA Central Functional Area Managers, to maximise efficiencies within the Cluster and across the wider project.
• Being the focal point for all general stadium dressing questions or requests from the Head of Department and Senior Dressing & Signage Manager.
• Oversight of contracted provider planning, production and implementation for all stadiums within the assigned cluster.
• Constant monitoring of the budgetary impact of dressing operations and reporting updates into the Senior Manager and Head of Department regularly.
• Providing strategic input into the stadium dressing planning process and offering expertise when required.
• Adhering to project deadlines and deliverables as instructed by senior members of the department.
• Daily liaison with other members of the wider Dressing and Signage team to ensure efficient planning and delivery is optimised at all stages of the project.
• Liaising with stadium owners and operators as required to gain approval on implementation plans.
• Presenting to senior team members, management and other FIFA World Cup 2026 functional areas as and when required.
• Attending domestic and if required, international, department-specific and organisation site visits at assigned stadiums and other stadiums or official sites.
• Inputting into the site-specific dressing strategies utilising expertise from previous events and directives from management.
• Acting as the main stadium dressing point of contact for Dressing and Signage Venue Managers and other Functional Area Venue Managers within the assigned cluster during the implementation phase of the project.
• Participating in the creative design process for stadiums within the assigned cluster.
• Assisting with the recruitment of Dressing and Signage project team members in collaboration with the senior department leads if required.
• Ensuring the needs of internal FIFA functional areas are captured and delivered against within the assigned cluster.
• Contribution to project management and knowledge management initiatives including event debriefs, and knowledge capture and documentation activities.
YOUR PROFILE
Education & Qualifications
• University degree in appropriate subject (or adequate training/vocational education)
Other desired attributes include:
• Team Player, willing to work to tight timelines.
• Solution oriented.
• Problem solving and conflict resolution skills.
• Positive attitude, patience and persistence.
• Ability to prioritize and handle large workload efficiently at peak times.
• Ability to work under pressure and stress.
• Sound judgement and prioritization of tasks.
• IInternational, cross-cultural work experiences preferred. Experience or knowledge of local culture will be an added benefit.
Work Experience
• Minimum 2 years of tangible experience in delivering dressing, signage, branding or look projects for events of a similar scale to FIFA World Cup 2026 (e.g. previous FIFA World Cups, Olympic Games etc.) or a minimum 4 years' experience managing major sports events in a role that included the delivery of comprehensive dressing or signage related activities.
• A working understanding of the technical aspects of delivering dressing and signage projects (i.e. production methods, installation techniques, materials etc.)
• Budget management experience on complex and multi-faceted events and projects.
• Experience in managing providers of services for world-class events.
• Knowledge of event planning, requirements and event project management processes for large sporting events.
• Experience in the development and integration of operational plans.
• Significant stakeholder management experience across multiple organisations and departments.
Languages
• Fluent in English. Spanish and/or French proficiency is a plus