What are the responsibilities and job description for the General Manager position at Fifth Frame Brewing Co.?
About Us:
Fifth Frame Brewing is a casual dining restaurant and brewery dedicated to delivering a unique and memorable experience for our guests. With a focus on high-quality craft beers, delicious food, and a welcoming atmosphere, we strive to create an environment where customers feel at home while enjoying exceptional brews and tasty meals. We are looking for passionate, energetic, and motivated individuals to join our growing team and help us provide top-notch service.
Position Overview:
As the General Manager at Fifth Frame Brewing, you will play a key role in creating a welcoming environment for our guests. You will be responsible for delivering exceptional customer service, assisting with food and drink orders, maintaining a clean and safe dining area, coordinating private events and ensuring an overall positive experience for all patrons.
Key Responsibilities:
- Customer Service: Provide a friendly, efficient, and professional service to guests, ensuring their experience is memorable.
- Food & Beverage Service: Assist service staff with orders, serving food and beverages, including craft beers/cocktails/wine, and assist with menu recommendations.
- Team Collaboration: Work closely with kitchen staff, bartenders, and fellow team members to ensure smooth and effective service during peak hours.
- Cleanliness & Organization: Maintain a clean and organized work environment, including dining areas, bar, and restrooms, adhering to health and safety regulations.
- Knowledge of Products: Gain a deep understanding of our craft beer/cocktail offerings and food menu, including ingredients, preparation, and brewing processes.
- Cash Handling: Accurately process payments, handle cash, and operate point-of-sale systems.
- Guest Interaction: Engage with guests, handle inquiries, and address any concerns in a professional manner.
- Stocking & Inventory: Assist with restocking supplies and maintaining inventory levels.
Qualifications:
- Experience: Prior experience in the food service, restaurant, or hospitality industry is preferred, but not required.
- Skills: Excellent communication and interpersonal skills, with the ability to work well as part of a team.
- Physical Requirements: Ability to stand for long periods, carry trays, and lift up to 25 pounds.
- Attitude: A positive, friendly, and customer-first attitude is essential.
- Knowledge of Beer: A passion for craft beer is a plus; training on our specific brews will be provided.
Why Join Us?
- Be part of a fun, dynamic, and supportive team in a growing brewery and restaurant.
- Opportunity for career advancement as we expand.
- Employee discounts on food and beverages.
- A chance to work in a lively and engaging environment while enjoying great craft beer and food.
If you are passionate about great food, craft beer, and exceptional service, apply today to join our team at Fifth Frame Brewing!
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- Employee discount
- Paid time off
Shift:
- Day shift
- Evening shift
Experience:
- Restaurant management: 1 year (Required)
Ability to Commute:
- Rochester, NY 14617 (Required)
Work Location: In person
Salary : $50,000