What are the responsibilities and job description for the Commercial Relationship Manager position at Fifth Third?
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GENERAL FUNCTION :
Responsible for profitable business development and monitor the quality of an existing portfolio of companies with annual gross sales of at least $10 Million within a specific geographic area. Ability to lead and coordinate with One Bank partners to create and implement a relationship strategy for assigned clients and prospects. This position requires a strong understanding of commercial credit, commercial products and financial statement analysis, in order to offer beneficial banking solutions (e.g. loans, treasury management, capital markets) based on clients and prospects needs. The incumbent will have a deeper skill set and competencies to call on larger clients and more sophisticated credits. This role is expected to actively participate in community activities.
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Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
- Prospect for clients independently by utilizing referral sources, existing clients and centers of influence.
- Develop and implement business plan to achieve financial goals and qualitative measurements.
- Work closely with Fifth Third internals "One Bank" partners to deepen existing relationships and acquire new prospective relationships.
- Attend community and / or specific industry forums, conferences and / or meetings in order to broaden relationship networks, referral sources and continually deepen knowledge of trends, practices, services and the competitive landscape.
- Work with product partners (Treasury Management., Capital Markets, and Wealth Management etc.) analyze, evaluate and develop a tailored relationship strategy for each client or prospect.
- Ensure that customer relationships are managed to maximize the opportunity for the bank, while taking into account Bank risk and customer needs.
- Meet with customers on a regular basis to enhance the trusted advisor relationship and ensure business needs are being met.
- Utilize consultative sales skills, commercial playbook principles and call reporting plans to enhance client experience.
- Utilize the Bank's Customer Relationship Management (CRM) system for client activity tracking, call reports and pipeline management.
- Partner with Credit and on credit requests and adhere to established Portfolio Management guidelines.
- Analyze and interpret financial information provided to determine the right questions to ask to decide on the credit request that should be pursued.
- Achieve credit standards and metrics in regard to asset quality, credit administration (matured / renewals, financial statement documents, covenant data integrity, matured notes and document exception) and RAROC.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED :
WORKING CONDITIONS :
Commercial Relationship Manager
LOCATIONGreensboro, North Carolina 27408
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
