What are the responsibilities and job description for the Ecommerce Office and Warehouse Manager position at Fig Design Group?
About Us:
Fig Design Group is hiring a leadership role to manage and grow our accessories product lines through wholesale and E-commerce. We are a growing startup led by a repeat Ecommerce entrepreneur who has grown multiple brands and added over $50M in cumulative revenue.
About the Job:
You will be fully responsible for running and managing every aspect of this emerging brand under the guidance of the owner. You will lead a small team of 2-3 individuals from our warehouse in American Fork, UT. Ingenuity and perseverance are more valued than past achievements. There is no such thing as “that’s not my job” in this role. This role will average 40 hours a week, Monday through Friday, and travel occasionally to trade shows and sales events. Success in this role will be determined by the brand’s revenue and profit growth under your leadership.
Responsibilities
- Ensure on-time shipments and resolving shipping issues such as incorrect addresses, lost and damaged items, and return requests
- Pick, pack, and ship daily orders by utilizing Shipstation
- Receive, inspect, count, and organize shipments from suppliers
- Maintain accurate inventory levels by conducting physical counts; reconciling with software tools
- Maintain the physical condition of the warehouse by cleaning, organizing, and arranging for repairs/maintenance
- Prepare detailed reports on inventory operations, stock levels, and adjustments
- Place and receive sales calls from our stores and business customers
- Manage listings on Amazon, Etsy, Faire, and our Shopify website
- Ensure customers receive the highest level of support and service
- Prepare financial reports and maintain P&L ownership
- Run payroll and commission reports
Qualifications
- Reliable and able to keep a steady schedule
- High level of ownership for all business functions
- Tech savvy and proficient with various software tools
- Detail oriented to ensure low shipping error rate
- Highly organized and efficient
- Excellent communication skills and ability to timely respond to slack/email
- Ability to lift up to 50lbs
- Provide at least 2 references
Benefits:
Holidays and PTO
No Medical/Dental at this time
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Schedule:
- Monday to Friday
- No weekends
Ability to Commute:
- American Fork, UT 84003 (Required)
Work Location: In person
Salary : $50,000 - $70,000