What are the responsibilities and job description for the Front Desk Receptionist position at Filutowski Eye Institute?
If you’re looking for a career where you can make a difference in people’s lives through vision correction, come join our team! We offer competitive pay, on-the-job training, great benefits, and plenty of opportunities to grow within our organization. This is a fast-paced, team-oriented work environment that places an emphasis on accountability, versatility, and integrity. BILINGUAL A PLUS!
Benefits include: 401k Employer Match, Medical, Dental, Vision, Life, Disability, HSA, EAP, PTO, Holidays, Employee Discount, Bonus Opportunities, Employee Referral Program, Employee Appreciation Events, Deep discount for eye correction procedures for associates and their immediate family members.
JOB DUTIES:
- Prepare patient charts.
- Check in patients for their various appointments.
- Check out patients after their respective appointments.
- Collect co-pays, deductibles, and surgery fees.
- Schedule appointments for all offices.
- Ensure proper paperwork is in order for each patient prior to them being seen by a technician, counselor and/or doctor.
- Responsible for the accurate collection and reporting of monies collected on a daily basis.
- Must be able to answer patient questions relating to our practice, as well as perform financial transactions related to their surgery.
- Must have basic computer skills, including Microsoft Office products and the ability to learn new programs quickly.
- FEI travel and work hours assigned are two requirements of the position of Check-in and Check-out staff. Typical work hours are Monday through Friday from 8:00am to 5:00pm, but hours may range from 6:45am to 6:00pm. Check-in and Check-out staff must be flexible with hours and times assigned, as well as FEI locations not typically assigned in order to meet the company’s needs, with little to no advance notice (as much advance notice as possible will be attempted). Must be able to stay later than 6:00pm in the event the doctor assigned is running behind with patients and/or until the last patient checks out and leaves the building.
- Maintain patient and company confidentiality.
- Practice within the scope of education, training, and personal capabilities.
- Document company documents (hard copy and electronic) accurately.
- Use appropriate guidelines for releasing information.
- Maintain awareness of federal and state health care legislation and regulations; OSHA, CLIA and HIPAA.
PHYSICAL REQUIREMENTS:
- Prolonged sitting
- Multi-task position
- Repetitive hand, wrist, and shoulder motion / data entry
- Extensive reading and writing
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Experience:
- Organizational skills: 1 year (Required)
- Customer service: 1 year (Required)
- Bilingual: 1 year (Preferred)
- Front desk: 1 year (Preferred)
Willingness to travel:
- 25% (Required)
Work Location: In person
Salary : $15
