What are the responsibilities and job description for the Worker's Compensation Manager position at Finance & Admin Services?
Position Summary
Manage, supervise and coordinate the functions of the Workers’ Compensation Program and the Employee Health Center; monitor and ensure work quality and adherence to established policies and procedures and reporting requirements and perform the more technical and complex tasks relative to assigned area of responsibility.
Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.
Minimum Education, Experience And Additional Requirements
Related education and experience may be interchangeable on a year for year basis.
Bachelor's degree from an accredited college or university with major course work in occupational health administration, business administration, public administration or a related field; and
Six (6) years of professional worker’s compensation related experience; and
To include three (3) years of direct supervisory experience in a management or administrative capacity.
ADDITIONAL REQUIREMENTS:
Possession of a New Mexico Driver's License (Class D), or the ability to obtain by date of hire.
Possession of a City Operator's Permit (COP) within six (6) months from date of hire.
Possession of a valid New Mexico Adjuster License within 30 days from date of hire.
Preferred Knowledge
- Operations, services and activities of a workers’ compensation insurance program
- Operations, services and activities of a Employee Health Center
- Operations, services and activities of a nurse triage program
- Legal requirements under workers’ compensation acts, City personnel rules and regulations, OSHA, ADA and related statutes
- Modern and complex principles and practices of workers’ compensation claims administration
- Advanced procedures, methods and techniques of budget preparation and control
- Methods and techniques of processing workers’ compensation claims
- Benefits and rights of employees under workers’ compensation legislation and City personnel policies
- Principles of supervision, training and performance evaluation
- Complex principles of workers compensation claims investigation, evaluation, exposure and reserve setting
- Workers’ compensation legislation and liability
- Pertinent Federal, State and local laws, codes and regulations
Preferred Skills & Abilities
- Supervise, organize and review the work of lower level staff
- Select, supervise, train and evaluate staff
- Interpret and explain City policies and procedures
- Apply complex principles of workers’ compensation claims administration
- Apply complex principles of workers’ compensation investigation, evaluation, exposure and reserve setting
- Operate office equipment including computers and supporting word process and spreadsheet application
- Prepare clear and concise reports
- Oversee and monitor outside professional legal services
- Represent the City to the public in workers’ compensation litigation procedures
- Work independently in the absence of supervision
- Maintain confidentiality of information
- Communicate clearly and concisely
- Establish and maintain effective working relationships with those contacted in the course of work
- Perform the essential functions of the job with or without reasonable accommodation
