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Personal Lines Account Manager

Finance Factors Ltd
Hilo, HI Full Time
POSTED ON 4/15/2025
AVAILABLE BEFORE 6/14/2025

Maintains client contact regarding coverages, policy changes and/or problems. This position has high

client contact, authorizes policy changes, and makes important Personal Lines business decisions.

This positon involves assisting and supporting the producers in prospecting and development of new

business, retention of existing renewals, and provides excellent customer service.


MINIMUM QUALIFICATION REQUIREMENTS (Minimum Requirements to satisfactorily perform job duties)

  • Three years of experience in Property, Casualty insurance
  • Experience with Personal lines insurance
  • High school diploma or equivalent preferred
  • Producers license in Property and Casualty
  • Personal computer experience
  • Excellent problem solving and decision-making skills
  • Excellent communication, organizational and time management skills
  • Flexible; ability to work independently and under minimal supervision
  • Performs tasks with speed, quality, and accuracy


ESSENTIAL FUNCTIONS: (A summary of duties why the job exists, requires specialized skills, or are performed

by a limited number of employees. Essential functions are broad and not overly detailed)

New Business

Analyzes Risk

  • Secures coverage requirements through discussions with producers
  • Develops detailed underwriting information for presentation to insurance companies or brokers
  • Collaborates with producers in reviewing coverage recommendations and in tailoring the needs

of the client in relation to market capabilities to ensure that the client provided adequate

coverage relationship to the risk exposure.

  • Reviews quotes from companies and prepares insurance proposals for clients/producers
  • After proposal acceptance, discusses premium terms, manages documentation to bind

coverage with policy issuance instructions.

  • Assigns assistants to prepare binders, certificates, Auto ID cards and invoice
  • Advises unsuccessful quoting companies to close their files, suspends receipts of new policy


Renewals

  • Reviews expiration list with producers
  • Discusses renewal strategies, completes renewal applications, review quotes received and

collaborates with producers

  • Plans terms payment of premiums, manages documentation to bind coverage with policy

issuance instructions

  • Assigns assistants to prepare binders, certificates, Auto ID cards and invoice
  • Solicits renewal information from the insured
  • Submits renewal instructions
  • Suspends receipt of renewal policy

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