Licensing Services Clerk, SG-09

The duties that the incumbent of the vacancy will be expected to perform. Duties Description The New York State Department of Financial Services seeks to build an equitable, transparent, and resilient financial system that benefits individuals and supports business. Through engagement, data-driven regulation and policy, and operational excellence, the Department and its employees are responsible for empowering consumers and protecting them from financial harm; ensuring the health of the entities we regulate; driving economic growth in New York through responsible innovation; and preserving the stability of the global financial system.The Department of Financial Services is seeking Licensing Services Clerk candidates in Producers / Licensing Services. Duties include, but are not limited to, the following: • Opens, time stamps, logs, sorts, and distributes mail and/or other forms of correspondence and processes outgoing mail;• Provides information about agency programs, licensing processes and complaint processes to insurers, applicants and members of the public; • Explains basic Insurance law, rules and regulations, policies and/or procedures to insurers, applicants and members of the public;• Processes and audits applications and determines if the submission is acceptable for processing; • Performs other routine processing activities, such as processing of summons and complaints, checking forms for completeness and accuracy;• Creates routine correspondence to licensees/consumers and other interested parties notifying them of any Department determinations, the action required as the result of the determination, the timeframe within which the action must be taken and the consequences of non-compliance;• Updates records in database of actions taken and the future dates on which additional action is required;• Handles requests from department personnel for unit records to support investigations and/or to be introduced at administrative hearings and prepares appropriate documents;• Assists with projects and special matters at the direction of the Director or Assistant Director of the Licensing Unit; and• Determines appropriate action on incoming correspondence and prepares appropriate response letters.

The minimum qualifications required for this vacancy. Minimum Qualifications Preferred Qualifications• Ability to work well independently, and as a team with others.• Good written and verbal communication skills.• Ability to multi-task and perform a variety of clerical, licensing-related tasks.Appointment Method: Trainee - There are no minimum education or experience requirements. Journey Level - One year of experience reviewing and processing applications for licensure in professional and technical occupations.NY HELPS: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply (see minimum qualifications above). At this time, agencies may recruit and hire employees by making permanent non-competitive appointments. At a future date (within one year of appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.List Appointment: Candidates must be reachable on the Civil Service eligible list for 26-711010. 55 b/c Appointment: Candidates must meet the eligibility requirements of the Governor's Program to Hire Individuals and Veterans with Disabilities as described in Civil Service Law § 55b/c. Information about this program can be found here: https://www.cs.ny.gov/rp55/ Transfer: Candidates must have one year of permanent competitive service in a title eligible for transfer via Section 70.1 of the Civil Service Law. Information regarding transfer eligibility may be available on the Civil Service Career Mobility Office website at http://careermobilityoffice.cs.ny.gov/cmo/. Please Note that under Civil Service Law, an employee cannot have two consecutive upward 70.1 or 52.6 transfers without an intervening eligible list appointment if such transfers would exceed two salary grades.

Additional comments regarding the vacancy. Additional Comments Please note that a change in negotiating unit may affect your salary, insurance and other benefits.Salary: $36,232 (Trainee 1) $42,641 - $52,413 (Journey Level)Appointment Status: Permanent

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Salary : $36,232