What are the responsibilities and job description for the Payments Analyst position at Financial Staffing Resources, Ltd.?
Company Description
FSR is a leading provider of premier talent for credit unions (Direct -Hire) specifically recruiting for the credit union industry. Our experienced placement professionals have an unparalleled understanding of our client’s business culture and candidate expectations. We expertly match our candidates talent to our clients need for any all staff levels within the credit union organization, from teller to CEO we can make it happen for you.
Job Description
Credit Union has an immediate opportunity for a Payments Analyst. In this position, you'll play a key role in ensuring seamless and timely processing of ACH, share drafts, wire transfers, mobile deposits, fraud and dispute claims, and other payment-related tasks.
You'll actively monitor daily alerts from vendor software to detect and prevent potential fraud, safeguarding our Members and organization. Beyond processing, you'll be a trusted resource—delivering exceptional service and guidance to Members, internal departments, and coworkers.
This is a HYBRID position, you must be local to TX and able to train 8 weeks & attend monthly meetings in Dallas.
Other duties will include:
- Review and resolve exception transactions for all payment types and initiate Member contact as appropriate. Conduct general ledger reconcilements for select payment suspense general ledgers.
- Process dispute and fraud claims for all payment types. Communicate with staff, Members, and any necessary third-party about dispute and fraud items as needed. Act as a first line of defense against fraud, detecting fraud trends, and placing fraud prevention rules to mitigate risk.
- Review and approve or reject mobile deposit transactions submitted through the Credit Union mobile app, ensuring compliance with regulations and credit union policies and procedures, while providing support regarding any issues with the mobile deposit process.
- Provide support to other departments regarding payment issues.
- Actively monitor financial transactions using a fraud detection system to identify potentially fraudulent activity.
- Perform the daily functions for supporting the card programs and/or the processing of payments.
- Manage and handle member accounts related to negative share accounts to include account reviews, processing Member notifications for negative account closure and courtesy pay, and reporting charge-off accounts.
- Comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, the Office of Foreign Assets Control (OFAC), NACHA, Reg E and VISA.
Qualifications
- 2 years of experience in a financial institution
- NACHA Accredited ACH Professional (AAP) certification preferred; or must be willing to attain certification in the first three years of employment.
- Strong ability to effectively research, analyze and evaluate information to make decisions and solve problems.
- Willingness to utilize available tools and resources to perform job duties and perform research.
- Innovative thinker not afraid to make suggestions to improve processes and protect member assets.
- Strong attention to detail.
Additional Information
- Competitive compensation
- Annual Success Sharing
- EXCELLENT Benefits: Medical/dental, PTO, paid holidays, 4% company 401K match, work-life balance, career development, community outreach, and so much more!
- This is a HYBRID position, you must be local to TX and able to train & attend meetings as needed in Dallas
