What are the responsibilities and job description for the Senior Product Manager (Lending) position at Finastra?
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The Senior Product Manager manages life cycles of assigned lending products or services to optimize profit and meet client expectations, marketing, financial, and corporate growth objectives. This includes business case development, market research, development of product marketing strategies, defect and enhancement prioritization, and strategies associated with new and existing products. Collaborate with the Development teams on product requirements, design, documentation, and risk mitigation strategies. Tracks and monitors projects and provides needed information to all impacted areas of the company. This position will also emphasize leading partner strategies and managing partner relationships.
Responsibilities and Deliverables :
- Identifies product market opportunities through market research, customer profiling, needs analysis, market sizing, and competitive analysis.
- Develop and implement product strategies and partnership opportunities consistent with company vision.
- Serves as the key contact for assigned product or product line on partner issues and questions and new product ideas which surface from customers, partners, field sales, or market research. Identifies and analyzes critical issues related to the product design and promotion of the product(s).
- Creates recommendations and feature definition to address market opportunities.
- Provides overall direction for product enhancements and general product development requirements.
- Works with product marketing department to develop effective communication activities and programs including advertising, events management, product positioning, and collateral development for assigned product(s).
- Leads product focus groups for assigned product(s). Leads user conference sessions on assigned product(s) and general industry topics.
- Administers company policies and procedures which affect assigned product(s).
- Identifies continuous improvement opportunities for Product Management processes.
- Manages the resolution of escalated customer problems. Escalates problems and issues to other departments when needed.
- Provides support to the sales organization regarding sales demonstrations and any other assistance needed through the sales process. Works with regional sales managers and CRM’s to articulate product positioning and pricing.
- Collaborates with technical communications writers to develop proper and thorough documentation (internal and external) describing enhancements as appropriate.
- Participates in design, documentation, and QA testing when needed.
- Other duties as assigned.
Required Skills and Experience :
Applicants for this position need to be located in the following cities or their immediate surrounding areas : Portland or Atlanta (USA). Due to the requirements of this position, this job posting is not available for, and Finastra will not be considering any, applicants from New York City.
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