What are the responsibilities and job description for the Operations Supervisor position at Finch Employment?
Job Details
Job Description
Job Description
Requirements
Benefits
#OperationsSupervisor
We are seeking an experienced and dynamic Operations Supervisor to join our team. This role is pivotal in overseeing multiple departments and ensuring seamless collaboration between on-site and remote teams, with a focus on improving operational efficiency and enhancing customer satisfaction.
Key Responsibilities
Team Leadership & Coordination
- Supervise and support Project Managers, Installers, Service Technicians, and the Service Coordinator.
- Coordinate team efforts to ensure efficient project planning, resource allocation, and timely execution.
- Provide guidance on operational priorities while fostering a collaborative work environment.
Operational Oversight
- Manage processes related to upselling services, scheduling measurements, and general operational planning.
- Collaborate with the Operations Manager to establish and monitor departmental goals, ensuring alignment with broader business objectives.
- Work closely with the On-Site Supervisor (OSS) to address any on-site issues requiring high-level intervention.
Customer & Project Coordination
- Oversee the scheduling and management of installations, ensuring smooth communication between customers, office staff, and field teams.
- Implement improvements to enhance the customer experience and resolve issues proactively.
- Ensure that all post-installation processes (excluding on-site troubleshooting) are efficiently handled by the team.
Problem-Solving & Continuous Improvement
- Identify and resolve bottlenecks in workflows, focusing on long-term operational improvements.
- Develop and refine procedures to enhance efficiency across departments and reduce inefficiencies.
Documentation & Reporting
- Maintain accurate and thorough records of all projects, team activities, and customer interactions.
- Provide regular reports to the Operations Manager, highlighting successes and areas for improvement.
What We re Looking For
- Experience: Minimum 1-2 years in a supervisory or management role, preferably within the construction, home improvement, or windows and doors industry.
- Skills: Exceptional communication, organizational, and leadership abilities.
- Problem-Solving: Strong analytical mindset with a focus on real-time solutions.
- Teamwork: Proven ability to collaborate effectively across departments.
- Adaptability: Thrives in a fast-paced environment with changing priorities.
What We Offer
- Competitive Compensation: Reflective of your skills, experience, and contributions.
- Career Growth: Opportunities to advance within a growing company that values leadership and initiative.
- Supportive Team Environment: Work with a dedicated team committed to operational excellence and customer satisfaction.
- Comprehensive Training: Tools and resources to set you up for success in this critical role.
Job Details:
- Job Type: Full-time
- Pay: From $52,000 per year to start
- Schedule: Monday to Friday, weekends as needed
- Work Location: In-person
Requirements
#OperationsSupervisor
We are seeking an experienced and dynamic Operations Supervisor to join our team. This role is pivotal in overseeing multiple departments and ensuring seamless collaboration between on-site and remote teams, with a focus on improving operational efficiency and enhancing customer satisfaction.
Key Responsibilities
Team Leadership & Coordination
- Supervise and support Project Managers, Installers, Service Technicians, and the Service Coordinator.
- Coordinate team efforts to ensure efficient project planning, resource allocation, and timely execution.
- Provide guidance on operational priorities while fostering a collaborative work environment.
Operational Oversight
- Manage processes related to upselling services, scheduling measurements, and general operational planning.
- Collaborate with the Operations Manager to establish and monitor departmental goals, ensuring alignment with broader business objectives.
- Work closely with the On-Site Supervisor (OSS) to address any on-site issues requiring high-level intervention.
Customer & Project Coordination
- Oversee the scheduling and management of installations, ensuring smooth communication between customers, office staff, and field teams.
- Implement improvements to enhance the customer experience and resolve issues proactively.
- Ensure that all post-installation processes (excluding on-site troubleshooting) are efficiently handled by the team.
Problem-Solving & Continuous Improvement
- Identify and resolve bottlenecks in workflows, focusing on long-term operational improvements.
- Develop and refine procedures to enhance efficiency across departments and reduce inefficiencies.
Documentation & Reporting
- Maintain accurate and thorough records of all projects, team activities, and customer interactions.
- Provide regular reports to the Operations Manager, highlighting successes and areas for improvement.
What We re Looking For
- Experience: Minimum 1-2 years in a supervisory or management role, preferably within the construction, home improvement, or windows and doors industry.
- Skills: Exceptional communication, organizational, and leadership abilities.
- Problem-Solving: Strong analytical mindset with a focus on real-time solutions.
- Teamwork: Proven ability to collaborate effectively across departments.
- Adaptability: Thrives in a fast-paced environment with changing priorities.
What We Offer
- Competitive Compensation: Reflective of your skills, experience, and contributions.
- Career Growth: Opportunities to advance within a growing company that values leadership and initiative.
- Supportive Team Environment: Work with a dedicated team committed to operational excellence and customer satisfaction.
- Comprehensive Training: Tools and resources to set you up for success in this critical role.
Job Details:
- Job Type: Full-time
- Pay: From $52,000 per year to start
- Schedule: Monday to Friday, weekends as needed
- Work Location: In-person
Benefits
#OperationsSupervisor
We are seeking an experienced and dynamic Operations Supervisor to join our team. This role is pivotal in overseeing multiple departments and ensuring seamless collaboration between on-site and remote teams, with a focus on improving operational efficiency and enhancing customer satisfaction.
Key Responsibilities
Team Leadership & Coordination
- Supervise and support Project Managers, Installers, Service Technicians, and the Service Coordinator.
- Coordinate team efforts to ensure efficient project planning, resource allocation, and timely execution.
- Provide guidance on operational priorities while fostering a collaborative work environment.
Operational Oversight
- Manage processes related to upselling services, scheduling measurements, and general operational planning.
- Collaborate with the Operations Manager to establish and monitor departmental goals, ensuring alignment with broader business objectives.
- Work closely with the On-Site Supervisor (OSS) to address any on-site issues requiring high-level intervention.
Customer & Project Coordination
- Oversee the scheduling and management of installations, ensuring smooth communication between customers, office staff, and field teams.
- Implement improvements to enhance the customer experience and resolve issues proactively.
- Ensure that all post-installation processes (excluding on-site troubleshooting) are efficiently handled by the team.
Problem-Solving & Continuous Improvement
- Identify and resolve bottlenecks in workflows, focusing on long-term operational improvements.
- Develop and refine procedures to enhance efficiency across departments and reduce inefficiencies.
Documentation & Reporting
- Maintain accurate and thorough records of all projects, team activities, and customer interactions.
- Provide regular reports to the Operations Manager, highlighting successes and areas for improvement.
What We re Looking For
- Experience: Minimum 1-2 years in a supervisory or management role, preferably within the construction, home improvement, or windows and doors industry.
- Skills: Exceptional communication, organizational, and leadership abilities.
- Problem-Solving: Strong analytical mindset with a focus on real-time solutions.
- Teamwork: Proven ability to collaborate effectively across departments.
- Adaptability: Thrives in a fast-paced environment with changing priorities.
What We Offer
- Competitive Compensation: Reflective of your skills, experience, and contributions.
- Career Growth: Opportunities to advance within a growing company that values leadership and initiative.
- Supportive Team Environment: Work with a dedicated team committed to operational excellence and customer satisfaction.
- Comprehensive Training: Tools and resources to set you up for success in this critical role.
Job Details:
- Job Type: Full-time
- Pay: From $52,000 per year to start
- Schedule: Monday to Friday, weekends as needed
- Work Location: In-person
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $52,000
