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Client Contact Specialist

Find Great People | FGP
Mount Pleasant, SC Full Time
POSTED ON 1/21/2025
AVAILABLE BEFORE 4/20/2025

Job description

Our client, a national law firm, is seeking Client Contact Specialists to perform a variety of administrative functions to assist paralegals and attorneys in representing their clients fairly and efficiently by completing all intake and case related documentation on a daily basis.

Responsibilities :

  • Call potential and / or existing clients to provide or obtain information
  • Maintain consistent contact with current clients through regular follow-up
  • Process requests, research, and update information in the Case Management system accurately and in a timely manner

Requirements :

  • 2 years of progressive work experience in a law firm or comparable field preferred
  • Strong customer service focus; track record of providing exceptional customer service via phone
  • High school diploma required
  • Strong communication / interpersonal skills

    • Weekly day range :

  • Monday- Friday (8 : 30-5 or 9-5 : 30)

    • Compensation :

  • Starting at $17 an hour

    • Salary : $17

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