Demo

Customer Support Specialist

Find Great People | FGP
Greenville, NC Full Time
POSTED ON 1/23/2025
AVAILABLE BEFORE 4/23/2025

Summary : Our client in Greenville is seeking a professional, detail-oriented Client Support Specialist to join their team immediately. This person will be the first point of contact when someone comes in.

This is a Temp-to-Hire role paying $16-17 / hour. Fully on-site with standard Monday through Friday, 8 : 30-4 : 30pm hours.

Responsibilities :

  • Greet customers and staff as they come into the building
  • Answer and direct phone calls making appropriate notes
  • Assist with data entry and maintain customer information records
  • Create basic invoices to send to customers
  • Manage office and facility inventory
  • Maintain a clean receptionist area
  • Proofread documents before they are sent out
  • File, scan, and organize paperwork

Requirements :

  • Professional, friendly demeanor for greeting customers at front desk
  • Excellent verbal and written communication skills
  • Strong problem-solving skills with the ability and desire to help customers
  • Proficient in data entry and navigating computer systems
  • Ability to work independently as well as collaboratively in a team environment
  • Interpersonal skills with the ability to build rapport with clients
  • Ability to navigate computer systems
  • Compensation & Benefits :

  • 16-17 / hour
  • Dental, and vision insurance
  • Life insurance
  • Paid time off
  • Schedule : Monday through Friday, 8 : 30am to 4 : 30pm on-site

    Salary : $16 - $17

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