What are the responsibilities and job description for the Operations Coordinator position at FIND Outdoors?
About FIND Outdoors:
FIND is a 50 -year-old nonprofit headquartered in Pisgah Forest, NC whose mission is to provide all people with education, recreational and interpretive opportunities about natural resources and cultural history. FIND Outdoors serves over 800,000 visitors each year with over 150 educational and recreational programs, special events, and tours, and manages recreation, education, and camping facilities in North Carolina, and Georgia. In addition, FIND offers our visitors forest- related gifts, education resources, and provides partnership opportunities for the health of our forests and the safety of our forest users on public and private lands.
About the Opportunity:
Operations Coordinator
FIND has an exciting opportunity for an Operations Coordinator. This is a full-time role that will support operational needs at campgrounds, visitor centers, and recreation areas primarily in Western North Carolina and North Georgia. This individual will provide vital support to the Director of Campground Operations and the broader leadership team. Regular travel will be required, particularly through the operating season of April – November.
Responsibilities:
Required Skills/Abilities:
Education and Experience:
Physical Requirements:
FIND Outdoors is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.
FIND is a 50 -year-old nonprofit headquartered in Pisgah Forest, NC whose mission is to provide all people with education, recreational and interpretive opportunities about natural resources and cultural history. FIND Outdoors serves over 800,000 visitors each year with over 150 educational and recreational programs, special events, and tours, and manages recreation, education, and camping facilities in North Carolina, and Georgia. In addition, FIND offers our visitors forest- related gifts, education resources, and provides partnership opportunities for the health of our forests and the safety of our forest users on public and private lands.
About the Opportunity:
Operations Coordinator
FIND has an exciting opportunity for an Operations Coordinator. This is a full-time role that will support operational needs at campgrounds, visitor centers, and recreation areas primarily in Western North Carolina and North Georgia. This individual will provide vital support to the Director of Campground Operations and the broader leadership team. Regular travel will be required, particularly through the operating season of April – November.
Responsibilities:
- Troubleshoots maintenance and facilities issues at FIND sites, including coordinating with contractors, FIND leadership, and the forest service to quickly repair and maintain any emerging issues.
- Provides relief staffing to campground managers and other staff as needed;
- Become familiar with and learn software systems such as rec.gov, point-of-sale systems, and other technologies;
- Comfortability with basic cleaning and grounds maintenance;
- Ability to represent the organization and FIND brand with excellence.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Valid driver’s license. Ability to use a company vehicle to tow a trailer preferred.
- Excellent organizational skills and attention to detail.
- Excellent customer service.
- Strong analytical and problem-solving skills.
- Proficient with Microsoft Office Suite or related software.
- Ability to travel frequently, sometimes with little notice.
Education and Experience:
- HS diploma required;
- Prior experience in a similar role encouraged but not required.
Physical Requirements:
- Competence in outdoor settings
- Being able to move equipment weighing up to 50 pounds
FIND Outdoors is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.
