What are the responsibilities and job description for the Channel Account Manager position at Findhelp, A Public Benefit Corporation?
We're changing the way people connect to social care.
At Findhelp, we've built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers.
Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010.
As a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area, we have helped millions of Seekers find food, health, housing and employment programs.
Job Overview : The Channel Account Executive will be responsible for supporting and successfully managing strategic channel partnerships which includes deepening our channel partner relationships & strategy, driving the success of these existing channel partners through go-to-market development and coordination, sales and marketing support, and furthering our integrated solution to support our partners in scaling to their existing customer base and new accounts. This individual will oversee named channel partnership accounts to help findhelp accelerate its growth and drive channel partner success and will hold a quota of sales for these channel partners.
To be successful in this role, this individual should have a track record of channel or partner sales enablement, exceptional communication skills, is a strong presenter, experience managing executive relationships and possesses the ability to successfully engage with a wide range of audiences. The Channel Account Executive will report to the VP of Sales & Business Development.
Responsibilities and Duties :
- Manage key named channel partnerships that promote revenue and new customer growth.
- Develop, forecast, and maintain a detailed pipeline of channel deals
- Support go-to-market planning for each channel partnership, which includes but not limited to :
- Partnering with marketing to develop press releases and collateral related to our partnership;
- Partnering with our channel partners sales and customer success teams to understand their existing customer base, and how we will partner with their team to roll this out - document total addressable market and revenue opportunity for findhelp;
- Support their team with developing materials, training and sales support; Identify opportunities to develop case studies / success stories with our partners customers - webinars, conferences, etc;
- and Develop bi-weekly touch points and pipeline reviews with our partner's sales and customer success leadership.
- Be a best practice expert in product positioning, demonstration of the platform on how it adds value and integrates with partners solution, our partners customer base / market and marketing strategy and sales enablement for our partners. Demonstrate top notch planning and project management skills, comfortable managing competing priorities while consistently meeting (or exceeding) goals and overcoming challenges.
- Partner with marketing teams (internal & partners) to design and finalize program content (pitch collateral, case studies, battle cards, etc.) - own the creation and delivery of an enablement program for Channel Partners
- Respond directly to partner sales / support questions, while simultaneously tracking unmet partner needs or trends to inform additional enablement investments
Qualifications :
Physical Demands and Work Environment :
We value being together
We believe being together enables stronger relationships, collaboration, and culture.
This position is in office and candidates must be located in Austin, Texas, Madison, Wisconsin, or Denver, Colorado
Perks at Findhelp
We're building a diverse, inclusive team
You're welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all Company policies, without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin or ancestry, physical and mental ability, political affiliation, race, religion, creed, sexual orientation, socio-economic status, veteran status, or any other protected class, in accordance with applicable laws. Accommodations are available for applicants with disabilities.
Here are some of the ways we support our staff :
