What are the responsibilities and job description for the Greeter position at Findlay Kia of Las Vegas?
Findlay is one of the largest & fastest growing automotive groups in Southwest U.S. We're seeking top customer service talent to help grow our business and keep up with the high demand.
Responsibilities
- Greet customers in a friendly and professional manner as they enter service department.
- Receive cash, checks and credit card payments from customers; record amount received.
- Compute customer bills, make change and issue receipts to customers; reconcile cash drawer daily.
- Provides refunds or credit memorandums to customers for returned merchandise or as directed by managers.
- Work with department managers to stay on top of new products and services offered, their features and value, and any changes in price.
- Answer customer questions about service performed or products purchased or refer them to someone who can.
- Handle customer complaints with integrity and patience and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
Qualifications
- Extraordinary communication skills both verbal and written
- Professional appearance and outstanding work ethic
- Positive outlook with a high-energy personality
- Superior customer service skills
- Self-starter and self-motivated
- Ability to work well in a dynamic environment
- Valid driver's license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
