What are the responsibilities and job description for the Findlay Lexus Sales Support Representative position at Findlay Lexus of Spokane?
Findlay is one of the largest & fastest growing automotive groups in Southwest U.S. We're seeking top talent to help grow our business and keep up with the high demand.
Benefits:
- Great working environment
- Medical
- Dental and Vision insurance
- 401K
Responsibilities:
- Answer phones and direct consumer to the proper department and follow up in a timely manner
- Operate switchboard telephone system
- Create inventory data posting, check figures and documents for correct entry, mathematical accuracy, and proper codes.
- Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
- Make change accurately and issue receipts to customers
- Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
- Assist the managers with various clerical duties as needed
- Be friendly, professional, courteous and efficient when working with all customers and employees
- Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications:
- Experience with Microsoft Office suite is a plus
- Ability to communicate customers' interests needs and requests to management and sales personnel
- Professional personal appearance
- Clean driving record
- Applicants must be at least 18 years of age due to company’s liability insurance requirements
