What are the responsibilities and job description for the Bilingual Dental Receptionist position at Finesse?
Join Finesse, a leading name in the Dental industry, as a dedicated In-Office Receptionist located in Rancho Cucamonga, California. At Finesse, we believe in creating an inviting environment for our clients and staff, embodying warmth and professionalism. Our ideal candidate will be the face of our office, offering a welcoming and positive experience for each visitor. Your role is pivotal in maintaining the smooth operation of our front desk while ensuring a warm reception for all patients and visitors. As an In-Office Receptionist at Finesse, you will immerse yourself in a team that values excellence, compassion, and collaboration. We are committed to offering a supportive work environment where your contributions are appreciated. If you are enthusiastic, organized, and ready to make a difference in a positive atmosphere, we invite you to join our team and be part of our continued success.
Benefits
Annual Base Salary Bonus Opportunities
Paid Time Off (PTO)
Mon-Fri Schedule
Retirement Plan
Hands on Training
Monthly Bonus Opportunities
Appreciation Lunches
Morning Huddles
Coffee and Snacks Availalbe
Home and Work Life Balance
Family Friendly
401K
Responsibilities
Patient Interaction : Greet patients with warmth and professionalism, ensuring a welcoming environment.
Scheduling : Manage appointments efficiently, coordinating with healthcare professionals to optimize schedules.
Communication : Answer and direct phone calls, providing information and addressing inquiries promptly.
Record Management : Maintain accurate patient records and ensure confidentiality in all dealings.
Office Coordination : Assist in day-to-day office operations, ensuring a smooth workflow within the facility.
Problem Solving : Address patient concerns and direct them to the appropriate departments if needed.
Are Maintenance : Maintain your work area and the reception room ensuring a clean and inviting environment.
Requirement
Bilingual : Fluent in English and Spanish
Experience : Minimum of 1 year experience in a receptionist or administrative role within a medical setting.
Communication Skills : Excellent verbal and written communication skills to effectively interact with patients, healthcare providers, and team members.
Customer Service : Demonstrated ability to provide top-notch customer service, with a patient-centered approach.
Organizational Skills : Strong organizational abilities to manage multiple tasks efficiently in a busy environment.
Technical Skills : Proficiency in using office equipment and medical management software systems.
Professionalism : Maintain a positive and professional demeanor at all times, ensuring the confidentiality of sensitive information.
Availability : Flexibility to work during clinic hours, including occasional weekends as needed.
Salary : $36,000 - $65,000
