What are the responsibilities and job description for the Technical Support Representative position at Finezi Inc.?
Duration : 12 months
Rate : $21 / hr on W2
o These positions will be 100% onsite to start and once the candidate demonstrates the ability to work independently and meet performance expectations, a hybrid work schedule will be available. This usually takes 3-6 months of work before the candidate is ready to be considered for the hybrid work schedule.
o New workers starting on assignments will be onsite at the TSC : Provides opportunity for in-person training and mentorship from fellow team members
- Workers to be assessed for hybrid work model : Workers will be assessed based on criteria such as training completion, grasp of training material, ability to work independently and meeting assignment metrics
These are Customer-focused IT Help Desk positions.
Minimum of 35WPM.
No degree requirement but preferred; any computer related certification qualify as well.
Candidates with 1 year help desk / customer service experience.
Shifts are TBD.
What are the top personality traits or skills sets that make a contractor successful at the TSC?
Salary : $21
