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CCBHC Targeted Case Manager

Finger Lakes Addiction Counseling and Referral Agency Inc
Rochester, NY Full Time
POSTED ON 4/9/2025
AVAILABLE BEFORE 4/16/2025

Job Title : Targeted Case Manager – Certified Community Behavioral Health Center (CCBHC)

Location : Rochester, NY

Employment Type : Full-Time.

Schedule : Monday - Friday, 8 : 30a-4p.

Job Summary :

The Targeted Case Manager for the Certified Community Behavioral Health Center (CCBHC) plays a key role in improving client health outcomes by addressing behavioral health, mental health, and social determinant needs. This position supports clients by coordinating clinical and non-clinical services and helping them navigate these systems effectively. The CCBHC employs a high-quality, consistent set of protocols for screening, intake, outreach, navigation, and care coordination, ensuring clients receive the necessary resources to meet their recovery goals.

Required Qualifications :

  • High School Diploma or GED required.
  • Minimum 1 year of related experience, preferably in Behavioral Health.
  • Proven ability to establish supportive client relationships.
  • Ability to perform duties in a stable, consistent, and predictable manner.
  • Valid NYS Driver’s License in good standing.

Preferred Qualifications :

  • Associate degree in a Health Care–Related Field.
  • Required Skills and Competencies :

    Communication :

    Excellent written and verbal communication skills.

  • Ability to effectively communicate with culturally diverse individuals, staff, and service provider agencies.
  • Knowledge & Experience :

    Familiarity with local behavioral health systems and resources addressing social determinants of health.

  • Experience with MS Excel and strong data collection and entry skills.
  • Problem-Solving :

    Strong organizational, time management, and problem-solving skills.

  • Ability to remain calm and effective in crisis situations.
  • Interpersonal :

    Skilled in establishing supportive, collaborative client relationships.

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