What are the responsibilities and job description for the Quality Assurance Specialist position at Finger Lakes Addiction Counseling and Referral Agency Inc?
Job Title : Quality Assurance Specialist
Location : Newark, NY
Employment Type : Full-Time
Job Summary :
The Quality Assurance Specialist ensures that all services meet established regulatory and agency quality standards. This role is responsible for auditing, compliance monitoring, incident management, and process improvement across FLACRA programs. The Quality Assurance Specialist will collaborate with internal teams to develop policies, implement corrective actions, and enhance service delivery .
Minimum Qualifications :
- Bachelor’s Degree preferred (Health, Human Services, or related field).
- 1-2 years of experience in direct care support within behavioral health or a related healthcare setting.
- Valid NYS Driver’s License.
- Knowledge of OASAS, OMH, DOH, OMIG, HIPAA, CFR 42 regulations preferred.