Director, Submissions

Job Summary

We’re looking for an experienced and dynamic Submissions Director to lead and inspire our talented team of Submissions Specialists within a fast-paced marketing agency. In this role, you’ll focus on optimizing existing workflows, strengthening team engagement, and ensuring client submissions standards. Your mission? To foster collaboration, streamline processes, and create a supportive environment where your team thrives. You'll take the lead in refining submission processes, identifying areas for improvement, and championing initiatives that boost efficiency and morale. If you’re passionate about empowering teams, improving processes, and delivering flawless submissions work, this is your chance to make a real impact!

Key Responsibilities

• Workflow Design and Management:

o Develop and implement streamlined workflows for submitting creative marketing assets, ensuring clarity, efficiency, and compliance.

o Monitor and optimize the end-to-end submissions process to enhance speed and accuracy. 

• Best Practices Implementation:

o Establish and enforce best practices for submissions management, ensuring adherence to regulatory guidelines, brand standards, and client requirements.

o Regularly review and refine submission guidelines to adapt to industry trends and evolving client needs. 

• Cross-Functional Collaboration:

o Work closely with account managers, project managers, and clients to ensure submission workflows are aligned with project milestones.

o Act as the point of contact for resolving bottlenecks or addressing process-related issues. 

• Team Leadership and Development:

o Lead, mentor, and empower a team of submissions specialists, fostering a culture of collaboration and excellence.

o Identify training and resources to ensure team members are well-versed in submission tools, processes, and compliance requirements. 

• Performance Tracking and Reporting:

o Develop metrics and KPIs to measure submission efficiency and effectiveness.

o Present recommendations to senior management to drive continuous improvement in workflow management. 

Key Competencies

• Process-Oriented Leadership:

o Expertise in designing and managing workflows in a high-volume advertising environment.

• Attention to Detail:

o Exceptional ability to ensure accuracy and compliance in all submissions.

• Collaboration and Communication:

o Strong interpersonal skills to coordinate across departments, resolve conflicts, and align goals. 

• Problem-Solving and Decision-Making:

o Proactive in identifying inefficiencies and implementing solutions.

• Team Building and Mentorship:

o Skilled in developing high-performing teams and fostering a collaborative work culture.

Qualifications

• Bachelor’s degree in Marketing, Business Administration, or a related field

• Minimum of 10 years of experience in workflow management or operations within a marketing agency.

• Expert understanding of Pharma submission processes • Proficiency in project management and workflow tools (Veeva, Ziflow)