What are the responsibilities and job description for the Fiber Business Development - East region position at Finley Engineering Company Inc.?
Position Summary: Responsible for growing the business by increasing revenue, serving our clients, and maintaining our reputation as a trusted advisor and partner. This position is critical in creating an exceptional client experience through attentive account management, consultation, and solution generation. This position will be our client’s first and primary point of contact and will need to seek to understand our client’s needs, their business, how success is defined, and ensure that Finley is exceeding expectations in our service to our clients.
Responsibilities:
- Owns the client relationship for Finley and responsible for the overall health of the client relationship.
- Convert prospects into clients and nurture existing client relationships for profitable incremental revenue growth.
- Leverage necessary resources and expertise inside of Finley to develop client solutions and Statements of Work.
- Build relationships with clients and prospects by engaging in strategic and consultative discussions which demonstrate our ability to address opportunities and business challenges.
- Ensure alignment and coordination of the client’s needs across Finley to deliver exceptional service through all aspects of the business.
- Collaborate and coordinate with the Finley Service Delivery team as an extension of your service to our clients.
- Advocate for the client inside of Finley, especially regarding coordination of project delivery.
- Responsible for broader development of the Finley brand in the broadband industry and new markets.
- Authority for quick decision making and action to address the needs of clients and prospects.
- Perform other related duties, as assigned.
Education: Bachelor's degree or combination of post-secondary education and relevant work experience in business, marketing, and/or engineering.
Experience:
Required:
- 6 years of professional work experience in the broadband, IP services, transmission or distribution space within the telecommunications or energy industries, including substantial interface with and presentations to senior management.
- 8 years in a role in Sales, Account Management, Consulting, or comparable within Broadband or Energy markets.
- Consultative approach to client acquisition and account management.
- Awareness of current industry realities and anticipated future industry trends.
- Demonstrated functional knowledge, including but not limited to strategy, business development, account management, and sales.
- Strong analytical and critical thinking skills to identify and solve business problems.
- Ability to work effectively and confidently with people in all levels in an organization, including at the C-level.
- Eager to be the Trusted Advisor to internal and external customers.
- Effectively integrate, motivate, and build relationships with cross-functional team members (locally and remotely).
- Sales and Account Management experience in both Broadband and Energy.
- Experience in an Engineering Professional Services organization.
- Consulting experience.
Licenses, Certifications, Training Requirements:
- A valid motor vehicle driver’s license in good standing is required. No DWI/DUI convictions.
Physical Requirements and Environmental Factors:
- Work is primarily computer work, and most assignments are performed in an office type environment.
- Flow of work involves normal mental and visual attention along with manual coordination much of the time.
- Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Location: Remote - must reside in KY, IN, or IL
Travel: Travel approximately 50% of the time.
Qualified candidates must be legally authorized to be employed in the United States. Finley Engineering does not intend to provide sponsorship for employment visa status for this employment position.
