Conference Event Coordinator

HOW TO APPLY

Click the "Apply" button above or follow this link to review and respond to our questionnaire:

Link to the questionnaire

COMPANY OVERVIEW

Evercall (www.evercall.co) by FINSIGHT is a premium virtual events service that provides best-in-class execution backed by fanatical 24x7 support of high-profile telephonic and webinar conferences in capital markets and corporate finance. We specialize in financial services and have executed hundreds of global investor calls, earnings calls, analyst calls, corporate announcements and “town halls” for many of the largest corporations in the world.

FINSIGHT (www.finsight.com) is a financial technology company that creates high-reliability software (as a service) providing unparalleled visibility with actionable insights into capital markets. We serve thousands of the leading institutional investors, investment banks and corporations across the globe. Every day, we set out to design innovative solutions, backed by fanatical support, that streamline critical workflows and enable our clients to leverage their most valuable data. Our applications streamline workflows that facilitate hundreds of billions of dollars worth of capital markets activity.

We are headquartered in New York City with offices in Miami, London, Singapore, Kyiv, Hong Kong, and Manila. We are a friendly, close-knit team of motivated and open-minded individuals committed to personal development, solving real problems and delivering excellent products and services to our clients.

THE EVERCALL EVENT COORDINATOR ROLE

As an Event Coordinator at Evercall in Miami, you will be responsible for the seamless execution of virtual events for high-profile clients in capital markets and corporate finance. You will coordinate all aspects of the events, from planning to post-event analysis, ensuring best-in-class service throughout. We are looking for someone with a passion for live events, who thrives in dynamic environments and enjoys bringing together all the elements that create a successful event experience.

Key Responsibilities:

Event Planning and Logistics:

• Book, build, and circulate event details for clients.
• Conduct dry runs and technical rehearsals with stakeholders.
• Manage communications with clients and the stakeholder team.
• Oversee and moderate live virtual events, including audio, video, and hybrid formats.
• Moderate Q&A sessions and facilitate content sharing (video playback, presentations, etc.).
• Ensure all aspects of the event run smoothly, including internal and external communications.

Event Production:

Audio Events:

• Operate and manage audio-only conferences, making key announcements and introducing speakers.
• Moderate and facilitate audio Q&A sessions, ensuring smooth transitions between participants.
• Ensure high-quality audio recording of events, and manage file capture for later replay or distribution.
• Edit and produce audio replays, ensuring clarity and professional sound quality.

Video Events:

• Set up and manage video conferencing tools, ensuring all visual elements (video playback, presentations, sizzle reels, etc.) run smoothly during the event.
• Monitor and facilitate video Q&A sessions, moderating participation from attendees.
• Oversee live video recording to capture the event for replay, ensuring both video and audio components are of the highest quality.
• Edit and produce video replays, including tasks like trimming, syncing audio, and ensuring professional presentation for on-demand viewing.

Operational Support:

• Collaborate with global Evercall teams in NYC, London, and Manila to ensure service excellence.
• Master our event toolsets, including Zoom Webinar, Teams Webinar, and Webex Webinar, ensuring optimal use during events.
• Troubleshoot issues with platform vendors as needed.
• Assist in pre-and-post event data entry and data verification.
• Support the training and onboarding of new hires.
• Assist in transcription verification.

What You Bring:

• Preferred: Minimum of two years of professional experience in a fast-paced environment
• Motivated & Results-Driven: You take ownership, thrive on achieving goals, and contribute to the team’s success.
• Troubleshooting: Excellent problem-solving skills with the ability to remain calm under pressure and proactively resolve technical issues during live events, ensuring smooth operations.
• Webinar Platforms: Experience with Zoom Webinar, Webex Webinar, or Teams Webinar is a plus.
• Live Production: Experience in live production environments is a plus.
• Passion for Live Events: A strong interest in live events and dynamic, fast-paced settings.
• Strong Communicator: You articulate ideas clearly and efficiently, and you’re confident in front of a camera.
• Detail-Oriented: You focus on precision and accuracy in everything you do.
• Adaptable & Proactive: You excel in a dynamic environment, ready to tackle challenges head-on and find effective solutions.
• Customer Service-Focused: You go above and beyond for the customer, ensuring satisfaction at every stage.
• Technical Skills: Proficiency with MS Excel and experience with video / audio editing software a plus.
• Language: Native or Bilingual in English
• Client Management: Ability to manage high-touch clients in both virtual and live event environments.
• Adaptability: Coachable, adaptable, and eager to learn and grow with the team.

SCHEDULE

• 9AM - 6PM ET Monday - Friday with some flexibility depending on client demands.

*Please note that this is an in-office position

COMPENSATION

• Base Salary - $45,000
• Developmental Objectives Based Salary Bump - Up to $2,000
• End of Year Discretionary Bonus (historically ranges from 2.5-15.0% of annualized Base Salary depending on individual and Company performance)

BENEFITS & PERKS

• 15 days (3 weeks) of paid vacation
• 5 days of sick leave
• Comprehensive medical, dental, vision, and life insurance
• 401(k)
• Fully-stocked snack room

LOCATION

Waterford Business District:

• 800 Waterford Way: https://goo.gl/maps/uk8b3hSp8sAs2Att8

Office Amenities Included:

• Covered Parking
• Fitness Center
• Bike share
• Shuttle to food options
• Lakeside views

Additional Amenities:

• In building food service
• Daycare on-site

Ideal candidate experience: customer service - hospitality - events - live events - conference calling - client support - customer support - webinar - video conferencing - video editing