What are the responsibilities and job description for the Supervisor/Field position at FiOptix?

Job Description

Job Title : Field Supervisor

Division : FiOptix Inc

FSLA Status : Exempt

Reports To : Project Manager

Job Summary : This position is responsible for the daily oversight, productivity, and performance of the assigned crews.

Essential Duties and Responsibilities :

Collaborate with local management to plan and supervise the daily activities of the assigned crews
Provide leadership through project completion, ensuring that quality standards, budget, and timelines are adhered to, and that the job is prepared for invoicing
Execute operational goals and drive crew performance to ensure a high level of customer satisfaction; identify and address training needs as required
Promote a safety-first culture and ensure a safe work environment is maintained by adhering to and enforcing all Company safety practices and procedures
Handle escalated customer concerns and accurately document correspondence
Regularly conduct job safety observations (JSO) and vehicle inspections
Adequately document and timely report on the job accidents, injuries, and damage claims
Ensure the crews have the required safety gear, proper tools, and associated training
Establish, manage, and maintain subcontractor relationships
Ensure that the crew completes all required Company documentation
Other duties as assigned

Supervisory Job Duties :

Carries out supervisory duties in accordance with the Company’s objectives, policies, and applicable laws. Responsibilities may include but are not limited to; planning, assigning, and directing work, interviewing, hiring, training, evaluating performance, rewarding and disciplining employees, addressing employee concerns, and partnering with local management and Human Resources to resolve escalated employee matters.

Qualifications : To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required.

Education : High school diploma, general education degree (G.E.D.), or related trade school education

Experience :

One-year wireline telecommunications and cable experience, including underground construction and utilities, aerial construction, multi dwelling units (MDU), and planning and routing of utilities and fiber

One-year supervisory experience

Knowledge of the use and operating characteristics of a variety of light and heavy equipment used in construction and maintenance

Commercial driver’s license (CDL) preferred

Knowledge of highway traffic control standards

Technical Skills :

Computer and Microsoft Office proficiency

Ability to use a wireless tablet

Knowledge of utility depths and placement

Ability to read and interpret design prints

Ability to understand and audit network drawings, route maps, and locate markings

Soft Skills :

Ability to multi-task and work in a fast-paced environment under tight deadlines

Ability to work independently and as a member of various teams

Excellent interpersonal and customer service skills

Ability to think analytically, apply sound judgment, and solve problems

Knowledge of basic supervisory and employee management principles

Ability to lead, teach, train, and motivate staff

Physical Requirements :

Must be able to pass pre-employment screening that includes background and drug testing

Must have a valid driver’s license and a driving record that meets Company requirements

Must be in good physical condition with the ability to stoop, crawl, bend at the knees and waist, squat and lift 75 lbs.

Ability to reach, climb, and / or grasp ladders or other tall structures

Ability to work outdoors in all types of weather

Ability to work long and unpredictable hours

Ability to travel away from home up to 25% of the time, including weekends and extended travel. Travel includes local site travel or national travel depending on business needs.

Disclaimer : All job requirements are subject to possible revision to reflect changes in the position requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

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