What are the responsibilities and job description for the General Manager Location: 80112- - Englewood, Colorado Full / Part Time position at Fire Bowl Cafe?
Job Summary
The Fire Bowl Cafe is seeking a General Manager to lead our restaurant team. As a General Manager, you will be responsible for maintaining the restaurant's revenue, profitability, and quality goals. This role requires strong management skills and experience in both front and back of house operations.
We offer a competitive salary and benefits package, including dental insurance, health insurance, paid time off, and training & development opportunities. Our employees also enjoy flexible schedules, free food & snacks, and employee discounts.
In addition to these benefits, we offer multi-unit opportunities, vacation packages, and the ability to earn quarterly store bonuses. English and Spanish language proficiency is preferred, but not required.
About the Role
Key Responsibilities:
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and solve quality issues
- Organize and supervise shifts to ensure culture and guest experience standards are met
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils, and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant's good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly, and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
Requirements:
- Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
- Proven customer service experience as a manager
- Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
- Familiarity with restaurant management software
- Strong leadership, motivational, and people skills
- Acute financial management skills
