What are the responsibilities and job description for the In-Shop Delivery Driver - North Bay - Retail Experience position at Fire & Flower Inc.?
TitleIn-Shop Delivery Driver
Reports ToRetail Store Manager
Job OverviewThe In-Shop Driver is responsible for collecting orders at our retail locations throughout their shift and delivering them to our guests, safely. Additionally, the In-Shop Delivery Driver will be assisting the leaders in shop behind the scenes during quiet times.
Competencies and Requirements• Personal Insured Vehicle• Valid Driver’s License - Full 'G' • Clean Driver’s Abstract and Clear Criminal Background Check• A Smart Phone with a data plan and a car charger• Tech-Friendly (We got some cool apps we need you to learn)• Fluent in English• Available Monday-Saturday between 12pm-10pm; Sunday between 11am-7pm
Essential Duties and Responsibilities • Loading, transporting, and delivering items to customers in a safe, timely manner.• Completing deliveries as instructed through training to ensure all customers are satisfied.• Providing excellent customer service, answering questions, and communicating complaints from clients to dispatch accurately.• Adhering to assigned routes and following time schedules.• Abiding by all transportation laws and maintaining a safe driving record.• Maintaining compliance as it relates to the delivery process outlined in training.• Proper use of applications related to the delivery process.• Professional appearance and conduct.• Able to effectively communicate with diverse customers and create meaningful connections.• Strong organizational and time management abilities.• Able to strike up a conversation with anyone and be a brand ambassador.• Provide feedback & advice to others while maintaining a collaborative attitude.
Education, Training and Experience• CannSell Provincial Cannabis Certification• Drivers Abstract• Clear Criminal Record Check• 1-year minimum delivery or logistics experience