Host/ Hostess

About Fire Forno:

Fire Forno is a fast-paced, high-energy restaurant known for our wood-fired flavors, quality ingredients, and exceptional guest experience. Our pizza is at the heart of what we do—hand-stretched, flame-fired, and made with fresh, high-quality ingredients. We take pride in our team-focused environment where every role plays a key part in delivering excellent service and food.

Position Summary:

We are looking for a friendly, professional, and organized Host to join our front-of-house team. This role is key to setting the tone for every guest’s experience by providing a warm welcome, managing waitlists and reservations, and ensuring smooth flow at the front door. You give the first impression of Fire Forno that will help provide a pleasant and smooth dining experience for our guests.

Essential Duties and Responsibilities:

· Greet every guest with a genuine smile and friendly attitude.

· Manage the seating chart, waitlist, and reservations to maximize table turnover without compromising guest experience.

· Utilize the TOAST POS system to assist with guest inquiries.

· Communicate wait times clearly and accurately to guests.

· Guide guests to tables and provide menus.

· Cater to guests who require special attention (e.g., elders or children).

· Coordinate with servers and managers to ensure smooth table rotation.

· Answer phone calls and respond to guest inquiries in a professional and positive manner.

· Keep the host stand and entryway clean and organized.

· Assist with to-go orders or other front-of-house tasks as requested.

· Assist back-of-house as requested.

Qualifications:

· Previous hosting or customer service experience preferred, but not required.

· Must obtain food handler’s certification.

· Excellent communication and interpersonal skills.

· Ability to multitask, stay focused, and work efficiently in a fast-paced environment.

· Comfortable with basic technology (POS preferably TOAST/reservation system).

· Strong sense of hospitality and a professional demeanor.

· Reliable, punctual, and able to take direction well.

· Must be able to work mornings, nights, weekends, and holidays.

Physical Requirements:

· Must be able to stand and walk for extended periods.

Work Environment:

· Friendly, team-driven culture

· Opportunities for growth and cross-training

· Staff meals and shift discounts

· Fast-paced and dynamic work environment

Job Type: Part-time

Pay: From $12.50 per hour

Expected hours: 10 per week

Shift:

• 4 hour shift
• Day shift
• Evening shift

Work Location: In person

Salary : $13