What are the responsibilities and job description for the Inside Sales Representative position at Fire Systems of Michigan?
Inside Sales Representative
About the Company
Fire Systems of Michigan, LLC., is a leader in the industry for providing fire protection services to Michigan for over 30 years. Fire Systems of Michigan is located in Novi, MI, with an excellent team of 100 employees who are responsible for the inspection and installation of fire alarms, sprinkler systems, kitchen fire suppression systems, fire extinguishers and other fire protection services. We strive to provide our customers with the highest quality services to help keep them fire safe and code compliant. Fire Systems of Michigan has an extensive customer base with over 10,000 fire systems that we perform recurring inspection and repair services throughout the state. Fire Systems of Michigan is continually growing through its internal sales and marketing activities, strong reputation, and business acquisitions. Please visit our website, www.firesystemsofmichigan.com, to learn more about us.
About The Position
Fire Systems of Michigan is hiring to fill a new position for an Inside Sales Representative that will be responsible for a variety of marketing efforts while working closely with the Director of Sales of the company and our outside sales team.
- Handle incoming leads from various sources, including phone calls and internet inquiries, ensuring they are properly logged, qualified, and directed to the appropriate sales representative.
- Assess and qualify leads based on predefined criteria to determine their suitability and readiness for further engagement by the outside sales team.
- Accurately maintain and update lead and customer information in Salesforce.com, ensuring all interactions and qualification details are well-documented.
- Work closely with the outside sales team to ensure they receive well-qualified leads and have the necessary background information to close deals effectively.
- Contact current customers to ensure high satisfaction with our services and attempt to cross-sell additional services to our current customers.
- Aggressively call on prospects for new business opportunities in targeted markets to schedule site survey appointments for our outside sales team.
- Call on select vertical markets to find sales opportunities.
- Call on very past due inspections and lost accounts to recover their business.
- Analyze market opportunities and develop a sales strategy to steadily provide leads to our outside sales team.
- Assisting with incoming phone calls and internet leads to sell services and schedule site surveys.
Compensation
- This is an hourly position based on experience. Pay is negotiable.
- Potential Quarterly Bonuses
Qualifications
Qualified candidates should have experience in an Inside Sales role with proven success in providing excellent customer service and achieving sales quotas.
- Bachelor's degree in marketing or business-related field preferred
- Minimum of 1 years of inside sales experience in a commercial service industry preferred.
- Telephone sales experience.
- Relentless follow up ability.
- Advanced skills using Excel and Word, experience with Salesforce.com a plus but not required.
- Strong interpersonal and communication skills.
- Strong organizational and time management skills
- Have a strong work ethic, be self-motivated, and possess an honest, genuine drive.
Benefits
We offer flexible benefits and compensation packages that allow our employees to make choices that fit their individual needs.
- 401K with company match
- Medical, Dental and Vision
- Company paid Short & Long Term Disability
- Company paid Life Insurance
- Flexible spending accounts, Health and Dependent
- AFLAC
- Vacation and Personal Time
- Paid Holidays
- Tuition Reimbursement
Fire Systems of Michigan, LLC. is an Equal Employment Opportunity (EEO) employer and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
Job Type: Full-time
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