Demo

Food Service Supply Chain Analyst

Firebirds International Host
Charlotte, NC Full Time
POSTED ON 1/16/2025
AVAILABLE BEFORE 3/17/2025

Job Description

Job Description

What You’ll Do :

  • Communicate with distributors, ensuring the proper inventory levels of system items and ingredients for regular usage, LTO’s, and catering.

Manage all events, including project timelines, test or go-live dates, completing event forms, milestone dates, product setup, product arrival at warehouses, and auto-shipping to restaurants

  • Manage master contract list, renewals, notifying buyers / vendors of upcoming expiration dates, notifying distributors of changes in contracts
  • Acts as a key Liaison between Restaurants and Distributor
  • Ensures our restaurants are continuously supplied with Firebirds’ approved products

  • Initiates distributors ordering of specific feature related items
  • Manage and Communicate Support tickets
  • Follows up with credits and outages ensuring the restaurants are adequately supported
  • Work with procurement team to establish necessary inventory levels and identify potential substitutions.

  • Collaborate with procurement / distributors to optimize freight for efficient and cost-effective procurement operations.
  • Responsible for order guide accuracy, and communication of new or removed menu items. Supporting new restaurant setup of accounts, credentials, and order set up
  • Escalate restaurant credit recovery when necessary.
  • Support NRO- New Restaurant Openings
  • Ensures all required materials or products are ordered—including Home Depot, Amazon, etc.
  • Set up new account for each new location —Distribution, Produce, REQ, Etc.
  • Coordinates PODS for transportation of NRO material
  • Attend New Restaurant Opening (NRO) meetings and communicating updates and changes to the external vendors / suppliers
  • Qualifications

  • Bachelor’s degree preferred, restaurant, project management, Supply Chain
  • and / or inventory control experience may be considered in lieu of formal education

  • Strong, effective communication skills— ability to interact with all levels of operation
  • Understanding of purchasing and supply chain procedures
  • Manage multiple projects on various levels with different and converging timelines
  • Excellent organizational and analytical skills and ability to self-prioritize
  • Must be adaptable to change and thrive in a dynamic and growth environment

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