What are the responsibilities and job description for the Union Helper position at Firecom Inc, a Pavion Company?
Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across 70 U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries.
As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.
With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients’ needs. Learn more at www.pavion.com
Pavion and our family of companies are seeking a talented and motivated Union Helper to join our fire business unit.
Primary Responsibilities:
- Service, program, test, and inspect fire alarm systems
- Ensure equipment is functional and operational
- Diagnose causes of problems or failures in systems for the purpose of identifying equipment and systems repair
- Replace system components as assigned; panels, audible/visual alarms, etc.
- Provide technical support to Customers including, remote phone diagnosis, and troubleshooting of signal issues related to formats and receivers
- Interact professionally with customers
- Coordinate with Manager and dispatcher for the purpose of completing service and work orders efficiently
- Inform dispatcher and or manager the status of service to take appropriate action
- Perform fire alarm inspections
- Maintains assigned vehicle, tools, and equipment
Basic Qualifications
- High School Diploma or GED
- Siemens Certification required
- 2 years of direct fire alarm industry work experience across multiple fire alarm system manufacturers.
- Valid Driver Licenses required
- FDNY S78 Certificate of Fitness
- FDNY S98 Certificate of Fitness
- NYC SST Card
Salary: 16.50 to 32/hr
Disclaimer: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.
Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
