Crew Member/Shift Leader

PAY PLUS TIPS!!

Free meal available each shift.

Essential Functions of Shift Leader:

• Ensure the restaurant is in full compliance with all local, state and federal regulations
• Ensure knowledge, adherence and enforcement of all Firehouse Subs Policies and Procedures
• Ensure profitability of the business by operating shifts within established guidelines and requirements for food cost, labor, controllable spending, utilities and sales growth.
• Provide leadership to the restaurant team to consistently meet standards of superior customer service, quality and cleanliness while embracing the Firehouse Subs "Culture" of a cheerful and fun work environment. Leadership and professionalism includes however, not limited to, no fraternization of any kind with crew members. Be the “Role Model” for delivering operations excellence.
• Able to development, train, teach and coach teams up to 3-5 crew members.
• Be available to work any and all shifts, (open, close, daytime, night-time), on any day
• Be able to plan, organize and prioritize your responsibilities.
• Development of self and team members by following a “continual learning” model
• Be able to take responsibility and accountability for own actions and results
• Be accountable for the upkeep and condition of all materials and equipment used within the restaurant or provided to me to use as part of the job/role.
• Be able to accept constructive feedback and praise
• Ensure “image” criteria and requirements are followed by self and team.
• “Be Ready”, “Be Focused”, “Be Here”!
• Understand that Firehouse Subs has a “Mission Statement”, "Beliefs & Values" and "Service Values". These outline specifically what is important and critical to the Firehouse Subs brand.
• Demonstrate behavior of the concept of “Customer Comes First, Dining Room Second, Everything Else is Last”
• Implements and promotes all Public Safety Foundation initiatives
• Able to participate in all restaurant functions, (recognition, meetings, gatherings, etc.)
• Execute your daily duties with the Firehouse Subs beliefs and Values in mind:
• Treat People Fairly
• Stay Guest Focused
• Set High Standards
• Work Hard and Learn
• Give Back to the Community

Supporting Duties: Able to work on his/her feet for up to 13 hours

• Able to lift up to 50 lbs
• Maintain awareness and participation in community affairs to take advantage of sales and public relations
• Represent Firehouse Subs in a professional and positive manner at all times
• Communicate effectively to General Manager, Assistant Manager, Owners, and Firehouse Subs Home Office Personnel all issues and opportunities which may impact business
• Be able to maintain all equipment in full working order and communicate problems immediately to General Manager, Assistant Manager or Ownership leader group.
• Able to consistently complete the required administration of paperwork, cash handling and complete use of checklists
• Ability to analyze business trends and help develop plans/implement plans for success. Any other duties assigned by General Manager/Assistant Manager/Owners.
• Must have transportation for ongoing restaurant business needs throughout the day and shifts
• Drug Free EnvironmentEOE

Our team members enjoy:

-TIPS in addition to base pay.

- Excellent Growth Opportunities

- Friendly, Team Oriented-Environment

- Discounts on Meals

- Competitive Hourly Wages.

Job Type: Full-time

Pay: $13.00 - $17.00 per hour

Expected hours: 10 – 40 per week

Benefits:

• Employee discount
• Paid training

Shift:

• Day shift
• Evening shift

Ability to Relocate:

• Watertown, SD 57201: Relocate before starting work (Required)

Work Location: In person

Salary : $13 - $17